Trend Micro Managed XDR Reviews

Name: Trend Micro Managed XDR
Brand: Trend Micro
Rating: 4 (5 reviews)

4.4 out of 5

5 reviews
100% willing to recommend

What is Trend Micro Managed XDR?UNIXBusinessApplication
Price:

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

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Trend Micro Managed XDR is the #14 ranked solution in top Managed Detection and Response (MDR) solutions. PeerSpot users give Trend Micro Managed XDR an average rating of 8.8 out of 10. Trend Micro Managed XDR is most commonly compared to CrowdStrike Falcon Complete: Trend Micro Managed XDR vs CrowdStrike Falcon Complete. Trend Micro Managed XDR is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.

Buyer's Guide

Managed Detection and Response (MDR)

May 2024

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Helped 772,679 peers since 2012

Featured reviews

Akshay Srivastava

Lead Sales Manager & Unit Head - ICT at Khimji Ramdas

Mar 11, 2024

From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80-85%. However, there's feedback about two areas for improvement: support mechanisms and pricing. For a market leader with high Gartner ratings, their pricing seems very expensive compared to similar products from Symantec and Trusted Security Solutions. This can push some customers towards those options. As a result, Trend Micro XDR is primarily adopted by large companies with significant budgets and a deep understanding of the technology. They can implement Trend Micro across their entire infrastructure, from endpoints to servers to mainframes, achieving comprehensive security. This makes Trend Micro XDR, especially attractive to oil and gas vertical industries like BFSI (banking, financial services), where financial security is paramount. However, for SMEs (small and medium-sized enterprises) or newer companies with budget constraints, the product can be quite costly. That's my overall feedback.

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JhanzaibAwan

System Network Security Engineer at National Building Supply, Inc.

Mar 7, 2024

The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive. One of the biggest advantages of having Trend Micro Managed MDR is that it eliminates the burden on my shoulders. I don't have to hire a team, go through interviews, and hire analysts. Instead, I can just purchase it and their resource will handle everything, including remediation. I don't have to worry about anything. I have the dashboard to check logs, see what actions were taken, and review remediation efforts.

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Hesham Hady

Freelancer at a non-tech company with self employed

Mar 14, 2024

Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support. It is most effective in government, banking, and education sectors. Many customers are transitioning to it from other providers. The tool's most valuable feature is its threat detection capability. The system's ability to detect and hunt threats differentiates it from other solutions. It is highly effective in capturing threats that other vendors may miss. This capability is crucial in developing cybersecurity strategies, where AI and machine learning play significant roles. Integrating Trend Micro Managed XDR into existing infrastructure is straightforward, with a rating of four out of five for ease of integration. I have an optimistic opinion about it. They have been doing a very good job so far. So, I have positive feedback about what they are doing.

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Trend Micro Managed XDR market share

As of June 2024, the market share of Trend Micro Managed XDR in the Managed Detection and Response (MDR) category stands at 0.6%, down from 2.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Key learnings from peers

Last updated Apr 4, 2024

Valuable Features

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

Room for Improvement

"The main drawback is the lack of local language support in Oman."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

Pricing

"Trend Micro's solutions are considerably more expensive than competitors."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"I rate the tool's pricing a six out of ten."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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