Conga Contract Lifecycle Management (CLM) Reviews

Users have indicated that the return on investment from using Apttus has been positive. They highlighted that the platform has improved their efficiency and streamlined their contract management and sales processes, leading to cost savings and better allocation of resources. Additionally, the automation of various tasks has reduced manual errors and increased productivity, contributing to a favorable financial outcome.

Users generally find Apttus to be on the more expensive side. However, many believe that the investment is justified given the robust features and functionalities offered. Some users note that the initial setup and configuration can be complex and time-consuming, often necessitating the assistance of professional services or specialized consultants. Licensing can be intricate, with different modules and capabilities potentially requiring separate licenses, which can add to the overall cost. Despite the higher price point and setup intricacies, users appreciate the platform's ability to streamline and improve their processes, making the costs worthwhile in the long run.

Our primary use case of Apttus revolves around enhancing sales and contract management processes. Users leverage Apttus mainly for managing the entire lifecycle of contracts, from creation to approval and execution. Another significant use case is the automation of quote generation and pricing, ensuring that sales teams can quickly provide accurate quotes while adhering to pricing guidelines and discount structures. Additionally, Apttus is utilized for streamlining product configuration, enabling businesses to offer customized products with ease. Lastly, the platform aids in revenue recognition and compliance, helping organizations maintain financial accuracy and meet regulatory requirements.

Users generally report a mixed experience regarding Apttus's customer service and support. Some highlight efficiency, attentiveness, and knowledgeability from the support team, appreciating quick resolutions and clear communication. However, others express frustration with response times and service quality, mentioning instances where they felt support was slow or unhelpful.

User feedback indicates that Apttus typically takes a long time to set up and deploy, whereas implementation of the alternative solution is described as quicker and more efficient. Differences highlight Apttus’s more time-consuming deployment process.

Based on user feedback, Apttus' scalability is generally well-regarded. Many users have highlighted that the solution can efficiently handle large volumes of data and transactions, accommodating the growth needs of their businesses. There are some remarks about the need for initial tuning and periodic adjustments to maintain optimal performance as demands increase, but overall, users feel confident in its ability to scale with their operations.

Based on user input, the stability of Apttus is generally perceived positively. Users highlight that the software performs reliably with minimal disruptions. Many appreciate its consistent functionality and robust performance. However, a few users noted occasional glitches or periods where the system could be slow, but these do not seem to be widespread concerns. Overall, Apttus is seen as dependable, providing a steady user experience.