We compared Acronis Cyber Protect and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"I have everything I need in the backup or in the partition. "
"For my first experience, it is the best software for backups, especially for a five-system backup."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"The deduplication and compression features are the most valuable features."
"It provides our customers with the comfort of having reliable enterprise data protection."
"The backup is very good. In other backup systems, you need a lot of storage to gain the same backup policy."
"What I found most valuable in IBM Spectrum Protect is that it allows you to back up physical machines, and its proxy feature lets you back up virtual machines."
"Support of the IBM X platform and the backup data replication to DR are the most valuable features."
"One way they have improved our organization is through the stability of the solution and the availability of the product."
"It scales well for the amount of clients that we use with it."
"The feature that I have found the most valuable is that IBM Spectrum Protect is highly integrated with IBM ESS. In addition, it allows us to back up our virtual servers directly to take VM snapshots. It runs on Linux as well."
"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."
"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"We are having a balance issue between the reclamation and the backup function. It has to take the space back from the tapes before it can record to those tapes, but sometimes those two processes are overlapping."
"If IBM could provide a partial module, that would be great."
"I would like to see monitoring within the platform: monitoring for storage pools and monitoring for the server's health (e.g., CPU and memory)."
"I find the solution somewhat difficult to use with virtual environments or VMware."
"It's difficult in terms of the configuration at set up. In our case, it required another admin, one person dedicated to the backup."
"Getting technical support all the necessary diagnostic information is still very painful."
"Sometimes we experience trouble with the backup transfer of the control files."
"The Hyper-V and SQL Server backup could be improved. In the 2016 version there was a significant improvement, but I think IBM has a big challenge with these technologies."
Acronis Cyber Protect is ranked 9th in Backup and Recovery with 117 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Acronis Cyber Protect is rated 8.2, while IBM Spectrum Protect is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect. See our Acronis Cyber Protect vs. IBM Spectrum Protect report.
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