We performed a comparison between AirCheck G3 and AirMagnet Survey based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has made our networking staff more productive. We spend less time because the device helps us by identifying the issue and providing a solution for the customer. Prior to not having this device, we would have to guess when an issue arose. Now, we don't have to guess. This can easily save us hours per call."
"AirCheck has a feature that lets you play a tone so you can track down a rogue AP based on the RF signal. That's a cool feature. It can also help you identify interference like microwave ovens or Bluetooth devices. I also like the ability to link it to your online account. It sends a report via email and saves it on the cloud."
"AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability."
"The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive."
"The auto-test, channel scanner, packet capture, and Link-Live integration are all crucial features we use regularly. The wired cable tester is also indispensable. We frequently run into problems during cable testing that are hard to pin down. When tracking down a cable problem, you usually need to plug something into the cable and ensure the cable plant is reliable."
"It is a pretty rock-solid device that is well-built."
"AirCheck G2 gives me an overview of which channels are used by the access points or who delivers the Wi-Fi, which gives me a clear picture of what's going on."
"It is portable. It is rugged. It comes with a nice case. It has been dropped, but it doesn't break. I don't have a crack screen or anything like that. It has pretty good battery life."
"The most valuable feature is the predictive survey. The antennas' RF patterns are reflected correctly on the drawing when preparing predictive heat maps."
"The heat maps are quite good, and some features are easy to use."
"We use the solution for Wi-Fi and networks."
"The predictive survey is the most valuable feature. I use it quite often."
"I would like to rate the product as eight of ten."
"Using the products to ensure the safety of our equipment that we have a lot invested in."
"It allows us to prepare more real designs. Later, we validate them with actual surveys."
"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."
"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."
"We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal."
"It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you could eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address."
"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."
"The biggest improvement would be an easier upload over wireless to Link-Live. Currently, the device has to be patched into the Ethernet. The wireless upload has been giving us some issues."
"The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."
"But it's definitely a more expensive solution than other ones."
"When you conduct an active survey and then want to use it for design work, it's actually not very useful."
"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"I would say some of our newer techs that are going out to job sites can be a little bit intimidated by the interface."
"Less time consumed doing the real surveys."
"It'd be nice if it was cheaper, however, you get value for your money."
"The surveying features are in need of improvement, along with general usability."
AirCheck G3 is ranked 5th in Network Troubleshooting with 13 reviews while AirMagnet Survey is ranked 8th in Network Troubleshooting with 38 reviews. AirCheck G3 is rated 8.6, while AirMagnet Survey is rated 8.2. The top reviewer of AirCheck G3 writes "A portable, rugged device that reduces resolution time and saves thousands of dollars". On the other hand, the top reviewer of AirMagnet Survey writes "It fixes so many problems quickly that we don't regret spending more on high-end tools than most companies". AirCheck G3 is most compared with LinkRunner, iTrinegy NE-ONE Network Emulator and NetAlly EtherScope nXG, whereas AirMagnet Survey is most compared with Ekahau Site Survey, Aruba Wireless, iBwave Wi-Fi, Ubiquiti WLAN and Cisco Meraki Wireless LAN. See our AirCheck G3 vs. AirMagnet Survey report.
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