We compared Akamai and Azure Front Door based on our user's reviews in several parameters.
Akamai and Azure Front Door both offer exceptional performance, reliable content delivery, and advanced security measures, but differ in customer service with Akamai receiving high praise for quick and efficient support. Akamai is commended for personalized solutions and strong analytics capabilities, while Azure Front Door is lauded for seamless integration with other Azure services and robust monitoring features. Both platforms offer positive ROI, with user feedback noting scalability and cost-effectiveness. Areas for improvement include enhancing speed and stability for Azure Front Door and improving performance and user interface for Akamai.
Features: In terms of valuable features, Akamai stands out for its exceptional performance, reliable content delivery, advanced security measures, efficient caching, and comprehensive analytics capabilities. On the other hand, Azure Front Door is appreciated for its efficient traffic management, powerful security measures, scalability, high availability, seamless integration with Azure services, simplified content delivery, improved performance, enhanced user experience, and robust monitoring and analytics capabilities.
Pricing and ROI: Akamai's setup cost is minimal and straightforward, with flexible and customizable licensing options. Users find the pricing reasonable and competitive. Azure Front Door has also received feedback on pricing, setup costs, and licensing, but specific details are not provided., Akamai's ROI is demonstrated through improved website performance, loading times, customer satisfaction, conversion rates, DDoS attack mitigation, and overall website security. Azure Front Door's ROI is highlighted by its ability to effectively distribute traffic, enhance website performance, scalability, cost-effectiveness in traffic management, and seamless integration with other Azure services.
Room for Improvement: The Akamai product could benefit from enhancements in performance, speed, user interface, navigation, customer support, responsiveness, latency issues, and reporting features. On the other hand, Azure Front Door may need improvements in performance, stability, user-friendly configuration, error handling, troubleshooting capabilities, customization options, and security concerns.
Deployment and customer support: The user feedback for Akamai and Azure Front Door shows that both products have varying durations required for establishing a new tech solution. However, it is important to note that the reviews for Azure Front Door specifically mention not separating the timeframes if they refer to the same period., Akamai's customer service excels with responsive assistance and personalized solutions. Users praise their knowledge and professionalism, while Azure Front Door receives positive remarks for efficient and helpful support and prompt responses.
The summary above is based on 20 interviews we conducted recently with Akamai and Azure Front Door users. To access the review's full transcripts, download our report.
"The most valuable feature of Akamai is its ease of use and simple integration. Additionally, the solution has new aspects added to it regularly."
"We can see how much traffic can be downloaded on the portal."
"The solution's most valuable feature is that it has been quite helpful in our company, especially when it comes to applications needing updates frequently."
"The most valuable feature in managing web traffic has been the ability to handle vertical scaling effectively."
"The worldwide reach of the Akamai CDN is one of the key values of this CDN and the agreements worldwide that they keep running."
"Akamai provides low-latency throughput."
"As of now, the best thing about Akamai is WAF, and though CDN is a good feature, it comes in second place when compared to WAF. I am very impressed with the WAF offered by Akamai."
"Akamai has a very established network of PoPs globally."
"Has a great application firewall and we like the security."
"The most valuable feature is that you can implement resources globally. It does not depend on location and ability or something like that. This is to connect clients around the world."
"The solution is good."
"I am impressed with the tool's integrations."
"Rules Engine is a valuable feature."
"It inspects the traffic at the network level before it comes into Azure. We can do SSL offloading, and it can detect abnormalities before the traffic comes into the application. It can be used globally and is easy to set up. It is also quite stable and scalable."
"You can assign as many web application firewall policies as you want to the same instance of Front Door."
"The web application firewall is a great feature."
"The fact that it is an expensive product is its only shortcoming."
"When we open tickets, we have a delay in response times."
"Akamai's configuration part is an area of concern where improvements are required to make the process easy."
"Akamai should improve its integrations."
"Akamai could improve by providing its own cloud services. We have to use third-party cloud services at this time, such as Amazon AWS. The offering becomes a lot easier for an SMB if everything was in one single platform to be used for the services."
"I'd like to see more Web 3.0 and IoT solutions."
"Their support is very slow. If you file a support ticket, it takes a long time before it gets resolved."
"I'd like to see improvements in log files and data visualizations within the interface."
"My suggestion for improvement would be to enhance the Data Export feature to include specific tables, particularly the Azure Diagnostics table."
"There is room for improvement and they're working on it."
"There's a limitation on the amount of global rules we can add."
"It lacks sufficient functionality."
"This is a relatively expensive solution."
"The user interface needs improvement as it is difficult to create the mapping to link the problem with your private address sources."
"The product needs to improve its latency."
"The product's features are limited compared to Cloudflare. The tool also doesn't work well in a hybrid environment. I would like to see a way to add personalized APIs in the system."
Akamai is ranked 2nd in CDN with 18 reviews while Azure Front Door is ranked 3rd in CDN with 10 reviews. Akamai is rated 9.0, while Azure Front Door is rated 8.8. The top reviewer of Akamai writes "An easy to setup product offering multiple useful functionalities under a single package". On the other hand, the top reviewer of Azure Front Door writes " An easy -to-setup stable solution that enables implementing resources globally and has a good technical support team". Akamai is most compared with Cloudflare, Imperva DDoS, Amazon CloudFront, Fastly and AWS Global Accelerator, whereas Azure Front Door is most compared with Amazon CloudFront, Cloudflare, Microsoft Azure Application Gateway, AWS Global Accelerator and Azure Firewall. See our Akamai vs. Azure Front Door report.
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