We performed a comparison between Alert Logic and Red Canary based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense has a human service department that provides live monitoring for our systems."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"The initial setup is pretty straightforward."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The most valuable feature of the solution is its automation part."
"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."
"The solution works well for what we use it for and the support and protection are good."
"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."
"The most valuable features of Red Canary MDR are its modeled after the MITRE ATT&CK framework and we can easily automate the containment of the endpoint. Additionally, it is easy to use and we have never had an issue with it."
"I would like to see more frequent check-ins with our security status."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"The documentation, especially with the initial setup, needs improvement."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"The setup process was complex."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The price could always be better."
"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."
"In general, the solution currently fails to provide a summary to its users."
"There should be an easier way to update agents to new levels in Red Canary MDR. However, it is not a huge issue but it would help."
"The most valuable feature of Red Canary MDR is the overall threat protection it provides."
Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while Red Canary is ranked 11th in Managed Detection and Response (MDR) with 5 reviews. Alert Logic is rated 8.0, while Red Canary is rated 9.2. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Red Canary writes "An open-source tool that offers great automation capabilities". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas Red Canary is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Expel, Rapid7 MDR and ReliaQuest GreyMatter. See our Alert Logic vs. Red Canary report.
See our list of best Managed Detection and Response (MDR) vendors.
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