Alluvio Aternity vs ControlUp comparison

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1,372 views|637 comparisons
94% willing to recommend
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847 views|557 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alluvio Aternity and ControlUp based on real PeerSpot user reviews.

Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alluvio Aternity vs. ControlUp Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective.""It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software.""The most valuable feature for us is trend analysis, particularly with device-help type of events and computer help events, such as blue screens, application errors, and application crashes.""The ability to monitor crash and health event issues at a user level""Desktop monitoring, and being able to understand the performance of applications that runs on the desktop.""The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively.""Alluvio Aternity is stable.""The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us."

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"ControlUp has an easy installation process.""ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers.""The script-based actions have allowed us to extend the core reporting capabilities.""The most valuable feature is the granularity of visibility into the resources that are in use by our applications.""It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes.""When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting.""Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

More ControlUp Pros →

Cons
"I would like Alluvio Aternity to be certified by the IRAP for petrol companies in Australia.""When it comes to a lot of the features that I would want, they will tell you they are in their SaaS version, which we don't use... They put all the new features on the SaaS solution and that's where you get the latest and greatest stuff... Why not have those features available for on-prem users?""I would like to see more granular performance counters collected and viewable from the endpoints. That would be great.""To monitor these transactions, you need to look at it, analyze it and capture it. It requires a little bit of work, but in an environment like ours, you need it to be easier.""We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents.""It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable.""Reliability: Issues interfering with the deployment and use of the product has made its use reduced in scope.""I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."

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"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues.""ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration.""It can be improved by including script-based scheduling.""There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""The graphical user interface needs to be improved from version to version.""Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider.""This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

More ControlUp Cons →

Pricing and Cost Advice
  • "Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
  • "It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
  • "If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
  • "Pricing is a bit high. Don't take that as the "be all, end all"."
  • "In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
  • "The pricing for the users and agents is reasonable compared to other solutions and vendors."
  • "Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
  • "The pricing is fair."
  • More Alluvio Aternity Pricing and Cost Advice →

  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • "Based on my experience, ControlUp is not that expensive."
  • More ControlUp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:The dashboard is very effective.
    Top Answer:The solution's price is pretty comparable to the industry.
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Ranking
    Views
    1,372
    Comparisons
    637
    Reviews
    5
    Average Words per Review
    714
    Rating
    8.2
    Views
    847
    Comparisons
    557
    Reviews
    8
    Average Words per Review
    799
    Rating
    8.4
    Comparisons
    Also Known As
    Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
    Learn More
    Overview

    Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.

    It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.

    Aternity Features

    Aternity has many valuable features, including:

    • Automatic discovery of every application in your enterprise portfolio, including SaaS and Shadow IT apps.
    • Click to render - measuring users' interactions with applications in the context of a business process.
    • Change validation - validating the impact of any type of device, application, or infrastructure change on end user experience.
    • Self-healing - automated remediation actions to recover from the most commonly expected user experience issues.
    • Anomaly detection - proactive notification of end-user issues
    • Transaction tracing of distributed applications - including cloud-native apps, via OpenTelemetry
    • Application troubleshooting - identify the cause of application issues

    Aternity Benefits

    Some of the biggest advantages the Aternity offers include:

    • Resolve problems quickly: With Aternity, you can monitor client-side latency, analyze the health and key metrics of the end user’s device, and correlate app performance to the virtual systems they are running on.
    • Reduce virtualization sprawl: Aternity helps you eliminate under-utilized resources with its ability to correlate the inventory of virtual desktop infrastructure to actual usage.
    • Experience level agreement (XLA): Aternity’s XLA feature can help your organization prove quality of service. Specifically, the XLA validates that business activity performance across all applications meets expectations by geography, department, and data center.
    • Mitigate IT transformation risk: Aternity helps you achieve success of both strategic and tactical IT initiatives.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Aternity users.

    PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."

    An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”

    A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."

    A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Sample Customers
    Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    Top Industries
    REVIEWERS
    Financial Services Firm37%
    Healthcare Company13%
    Legal Firm10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Government10%
    Computer Software Company9%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Healthcare Company12%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business3%
    Midsize Enterprise11%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise75%
    REVIEWERS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    Buyer's Guide
    Alluvio Aternity vs. ControlUp
    May 2024
    Find out what your peers are saying about Alluvio Aternity vs. ControlUp and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Alluvio Aternity is ranked 4th in Digital Experience Monitoring (DEM) with 37 reviews while ControlUp is ranked 3rd in Digital Experience Monitoring (DEM) with 11 reviews. Alluvio Aternity is rated 8.4, while ControlUp is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Azure Monitor, whereas ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI. See our Alluvio Aternity vs. ControlUp report.

    See our list of best Digital Experience Monitoring (DEM) vendors.

    We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.