We compared Azure DNS and Amazon Route 53 based on our user's reviews in several parameters.
Azure DNS is praised for its reliability, scalability, and ease of use, with excellent customer service and a favorable ROI. On the other hand, Amazon Route 53 is noted for its excellent DNS management capabilities, performance, integration with AWS, and comprehensive monitoring tools. Users appreciate the competitive pricing structures of both services, but suggest improvements in areas such as uptime, interface simplicity, and documentation.
Features: Azure DNS differentiates itself from Amazon Route 53 with its ease of use, seamless integration with other Azure services, and competitive pricing. On the other hand, Amazon Route 53 offers excellent DNS management capabilities, comprehensive monitoring and alerting tools, and reliable performance.
Pricing and ROI: The setup cost of Azure DNS and Amazon Route 53 differ in their pricing structure and setup simplicity. Azure DNS is highly regarded for its cost-effectiveness and hassle-free setup process, while Amazon Route 53 offers flexible pricing options and a straightforward setup cost., Azure DNS has favorable ROI with cost-effectiveness, efficiency, increased productivity, decreased downtime, and improved performance. Users appreciate easy setup and management. Amazon Route 53 offers positive ROI with reliability, efficiency, and value as a DNS service, as reported by users.
Room for Improvement: Azure DNS users have highlighted areas for improvement in reliability, uptime, and a more user-friendly management interface. They also desire more comprehensive documentation and a simplified pricing structure. On the other hand, Amazon Route 53 could enhance resolving latency issues, user interface, documentation, integration with other AWS services, and advanced features like traffic routing options.
Deployment and customer support: The reviews for Azure DNS and Amazon Route 53 indicate that the duration required for establishing a new tech solution can vary. Some users of Azure DNS spent three months on deployment and an additional week on setup, while for Amazon Route 53, there were mixed reviews with some users taking three months for deployment and an additional week for setup, and others completing both within a week., Azure DNS customer service has been highly praised, with prompt and efficient assistance. Users appreciate the knowledgeable and responsive support staff. Amazon Route 53 also has positive feedback, with prompt and helpful assistance from their support team. Users appreciate their expertise and ability to provide reliable solutions.
The summary above is based on 35 interviews we conducted recently with Azure DNS and Amazon Route 53 users. To access the review's full transcripts, download our report.
"The solution effectively monitors the health of resources and provides good identity access management."
"The initial setup is good and straightforward."
"The solution has a user-friendly dashboard."
"The most valuable features of the solution are the DNS, routing, and traffic features."
"The solution offers you the flexibility to control configuration rules."
"It stands out for its user-friendly interface, seamless integration with other AWS services, and ability to efficiently manage DNS, making it a valuable tool for various deployment scenarios, including those involving Kubernetes on AWS."
"The feature for health check efficiently impacts the uptime and reliability of AWS servers including EC2 and EKS."
"The most valuable feature is that it works very well."
"Azure DNS is a user-friendly and very easy-to-manage solution."
"Integration with other Azure services is good."
"The best feature is the domain register. The other great feature is that whenever you create any resources, Azure DNS will automatically create a record for you."
"What I like about Azure DNS is that it doesn't have any issues and integrates quickly with other products. It has good integration, which is incredible. I also like that whenever you deploy private links and endpoints, Azure DNS gives you the option to select the Azure native DNS, private DNS, or go with the Azure custom DNS. It depends, but if you don't have any dependencies on the DNS, then, like many customers, you won't have DNS issues. Azure DNS is a very good solution that helps you with domains and other resources."
"It is a scalable solution."
"The DNS resolution is the most valuable feature."
"Can be configured to achieve a hundred percent reliability"
"One of the key benefits of Azure DNS is its integration with other Azure services. As it is a solution developed by Microsoft, it is easy to integrate with other Azure offerings. Azure DNS also includes Defender for DNS, a feature that protects against anomalies and threats on the DNS. This added security is provided directly by Microsoft. The integration and security features of Azure DNS make it a valuable option for users of the Azure cloud platform."
"The platform is more complicated to learn than one of its competitors."
"The solution should have a more user-friendly user interface."
"The solution’s pricing could be reduced."
"The solution should include more robust and secure services for hardening sites."
"Route 53 would be better if it had the ability to handle multiple requests at the same time because we have a lot of users. I would like that to be optimized in the next version."
"Supporting DNS check is one feature missing in the solution."
"It may not always be easy to integrate with on-premise infrastructure, especially with the complexity of the resolver and other factors involved. Improvements could be made to enhance the ability to integrate seamlessly."
"The cost calculator for determining the cost of Route 53 is a little bit obscure."
"Azure needs to add domain registration to the DNS service."
"The web interface to manage the solution must be made easier."
"There are issues with the cloud systems."
"Domain registration is one of the problems. We need to go to application services or web apps to purchase the domain instead. If that were to be equivalent to AWS's Route 53 that would be good. But, it is not as flexible as that."
"Azure DNS sticks mostly with the Azure native solution and doesn't scale well in a multi-cloud or hybrid environment."
"There are some issues with the solution's performance where improvements are needed."
"The initial setup of this solution could be less complex and require less manual configurations."
"Azure DNS could improve by having more updates."
Amazon Route 53 is ranked 3rd in Managed DNS with 19 reviews while Azure DNS is ranked 2nd in Managed DNS with 31 reviews. Amazon Route 53 is rated 8.6, while Azure DNS is rated 8.4. The top reviewer of Amazon Route 53 writes "Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records". On the other hand, the top reviewer of Azure DNS writes "Offers good performance and helps its users with disaster recovery". Amazon Route 53 is most compared with Cloudflare DNS, Google Cloud DNS, Cisco Umbrella, Akamai Edge DNS and Neustar UltraDNS, whereas Azure DNS is most compared with Cloudflare DNS, Cisco Umbrella, Infoblox DDI, Google Cloud DNS and Quad9. See our Amazon Route 53 vs. Azure DNS report.
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We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.