AppDynamics and Prisma Cloud are both popular among users for their valuable features, ease of use, and positive outcomes. While AppDynamics is praised for its detailed analytics and reporting capabilities, Prisma Cloud stands out for its comprehensive security capabilities and automated compliance assessment. Users have noted that the pricing and licensing options for both products are fair and transparent. However, AppDynamics users have highlighted the need for a more intuitive interface and better integration with other systems, while Prisma Cloud users have mentioned the importance of enhancing alerting and reporting functionality.
The summary above is based on 136 interviews we conducted recently with AppDynamics and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"Once you get past installation, AppDynamics is highly stable and we get good results."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"The most valuable feature is the live reporting on the current health\performance of our application"
"We set up alerts recently so we can fix any issues more quickly in production."
"The best features of AppDynamics would be the code application monitoring capabilities."
"Autodiscovery of application topology, based on real user traffic."
"After we implemented this solution, we can easily determine the root cause of issues."
"One of the main reasons we like Prisma Cloud so much is that they also provide an API. You can't expect to give someone an account on Prisma Cloud, or on any tool for that matter, and say, "Go find your things and fix them." It doesn't work like that... We pull down the information from the API that Prisma Cloud provides, which is multi-cloud, multi-account—hundreds and hundreds of different types of alerts graded by severity—and then we can clearly identify that these alerts belong to these people, and they're the people who must remediate them."
"Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them."
"The first aspect that is important is the fact that Prisma Cloud is cloud-agnostic. It's actually available for the five top cloud providers: AWS, GCP, Azure, Oracle, and Alibaba Cloud. The second aspect is the fact that we can write our own rules to try to detect misconfigurations in those environments."
"The ability to monitor the artifact repository is one of the most valuable features because we have a disparate set of development processes, but everything tends to land in a common set of artifact repositories. The solution gives us a single point where we can apply security control for monitoring. That's really helpful."
"It has helped us understand the dynamic topology of our containers, and manage security through the application of policies that our pipelines apply straight from Git."
"Its ease of integration is valuable because we need to get the solution out of the door quickly, so speed and ease matter."
"The support is excellent."
"The Twistlock vulnerability scanning tool is its most valuable feature. It provides us insight into security vulnerabilities, running inside both on-premise and public cloud-based container platforms. It is filling a gap that we have with traditional vulnerability scanning tools, where we don't have the ability to scan inside containers."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"Regarding Search Guard functionality, there is room for improvement."
"The resolution time takes longer than expected."
"Maybe some more CPU power or something like that could be an area to improve."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"The access controls for our bank roles were not granular enough. We needed specific people to do particular actions, and we often had to give some people way too much access for them to be able to do what they needed in Prisma. They couldn't do their jobs if they didn't have that level of access, so other people had to do that part for them. It would help to have more granular role-based access controls."
"In terms of securing cloud-native development at build time, a lot of improvement is needed. Currently, it's more a runtime solution than a build-time solution. For runtime, I would rate it at seven out of 10, but for build-time there is a lot of work to be done."
"The information presented in the UI sometimes doesn't look intuitive enough."
"A better correlation between the multiple products Prisma Cloud contains would be crucial. It would reduce the time spent looking at reports and enable you to get all the actionable insights across products. I think that Palo Alto is working on it, but they need to work faster because it doesn't make sense to have all these products in a single pane of glass without any correlation between them."
"This solution is more AWS and Azure-centric. It needs to be more specific on the GCP side, which they are working on."
"Prisma Cloud supports generating CSV files, but I would also like it to generate PDF files for reporting."
"We have discovered that Prisma is not functioning properly with GCP."
"There are hundreds of built-in policies for AWS and Azure, but GCP and Oracle are not covered as much as AWS. There is a lot of work to do on that part. There is, obviously, a tiny bit of favoritism towards AWS because it has the most market share."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. AppDynamics is rated 8.2, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.
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