We performed a comparison between Arcserve UDP and Datto Cloud Continuity based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has no limitations because it does backup for Linux and Windows."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The product's deployment process was straightforward."
"It allows us to back up all the servers and centrally manage them."
"It is easy to configure."
"The product provides instant and virtual standbys."
"The platform provides a faster backup process."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The product's initial setup phase is easy."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"The solution has the capability to scale well."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The tool doesn't provide cloud integration in India."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"The product is not user-friendly."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The technical support of the product is an area of concern where improvements are required."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The product's scalability features could be even better."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"I don't have any feedback to provide in terms of features that may be lacking."
Arcserve UDP is ranked 9th in Disaster Recovery (DR) Software with 42 reviews while Datto Cloud Continuity is ranked 13th in Disaster Recovery (DR) Software with 9 reviews. Arcserve UDP is rated 7.6, while Datto Cloud Continuity is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Arcserve Backup, whereas Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup for Microsoft 365, AvePoint Cloud Backup and Nutanix Disaster Recovery as a Service . See our Arcserve UDP vs. Datto Cloud Continuity report.
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