We performed a comparison between Arcserve UDP and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The backup is the most valuable feature. It also makes storage very easy."
"It is very stable."
"The most valuable feature is the duplication."
"It is a very stable solution...It is a scalable solution."
"Easy restoration and the solution works quickly."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"I like the tool's speed."
"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"It is an easy system to use. The support, if needed, is always willing to help."
"Stability-wise, I rate this solution a nine out of ten."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"The support could be more knowledgeable and faster."
"A lot of their new technologies are not very good."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"Backups are very slow and time consuming."
"The solution's reporting could be improved and should provide customized reports."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The technical support of the product is an area of concern where improvements are required."
"If the interface could be less complex, it is would be great."
"The solution’s support and onboarding process needs to be improved."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"There are some questions as to how safely they are storing backup data."
"There's a lot that can be made better. For example, it could be more scalable."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Unitrends is ranked 45th in Backup and Recovery with 34 reviews. Arcserve UDP is rated 7.6, while Unitrends is rated 7.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Veritas Backup Exec, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain). See our Arcserve UDP vs. Unitrends report.
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