We performed a comparison between ArcSight Enterprise Security Manager (ESM) and AWS Security Hub based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Feature-rich solution which provides better network visibility for improved security"
"What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."
"Stable solution with good customer service support."
"Usability is the most valuable feature. The accessibility is quite good."
"ESM has valuable features for event prediction and security analysis."
"It makes maintenance very easy."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log."
"Very good at detection and providing real-time alerts."
"I really like the seamless integration with the AWS account structure. It can even be made mandatory as part of the landing zone. These are great features. And there's a single pane of glass for the entire account."
"AWS Security Hub provides comprehensive alerts about potential compliance issues with CIS standards. The integration with third-party tools is another excellent feature. All our workloads are on AWS."
"Easily integrates with third-party tools"
"Currently, our organization utilizes AWS for various purposes, including SaaS (Software as a Service), PaaS (Platform as a Service), and hosting applications in the cloud. We develop our applications and use AWS services as a platform for basic functions and secondary development needs. Additionally, we rely on PaaS for accounting services. Approximately, 50% of our applications are hosted in the cloud environment, making it a significant part of our current setup."
"Cloudposse is a valuable feature as it guarantees my security."
"I like that AWS Security Hub currently has several good features, around four or five. The technical support for AWS Security Hub is also responsive."
"The best feature of AWS Security Hub is that you can get compliance or your cloud's current security posture."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"ArcSight ESM is lacking cloud scalable technology."
"The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"The roadmap is not clear."
"From an improvement perspective, there is a need to add more compliance since, right now, AWS Security Hub only provides four to five compliances to control the tool."
"The solution should be easier to learn and use"
"Whenever my team gets some alarms from the central team, my team needs to initiate whether it's a real or false trigger. The central team needs to keep adjusting to the parameters or at least the concerned IPs, whether it's really from the company's pool of IPs, so the trigger process can be improved. In the next release of AWS Security Hub, I'd like a better dashboard that could result in better alert visibility."
"AWS Security Hub's configuration and integration are areas where it lacks and needs to improve."
"We need more granular-level customizations to enable or disable the rules in AWS Security Hub."
"Security needs to be measured based on their own criteria. We can't add custom criteria specific to our organization. For example, having an S3 bucket publicly available might be flagged as a critical alert, but it might not be critical in a sandbox environment. So, it gets flagged as critical, which becomes a false positive. So, customization options and creating custom dashboards would be areas for improvement."
"AWS Security Hub should improve the time it takes to update. It takes a long period of time when updating. It can take 24 hours sometimes to update. Additionally, when integrating this solution with more security tools, takes time."
"The telemetry doesn't always go into the control center. When you have multiple instances running in AWS, you need a control tower to take feeds from Security Hub and analyze your results. Sometimes exemptions aren't passed between the control tower and Security Hub. The configuration gets mixed up or you don't get the desired results."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while AWS Security Hub is ranked 8th in Security Information and Event Management (SIEM) with 17 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while AWS Security Hub is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of AWS Security Hub writes "A centralized dashboard that enables efficient monitoring and management of possible security issues". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Microsoft Sentinel, whereas AWS Security Hub is most compared with Microsoft Sentinel, Prisma Cloud by Palo Alto Networks, Wiz and Microsoft Defender for Cloud. See our AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) report.
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