ArcSight Enterprise Security Manager (ESM) vs Logpoint comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 20, 2023

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Logpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: ArcSight Enterprise Security Manager is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management. Logpoint is noted for its advanced technology and extensive log-collection, parsing, and analysis mechanisms. ArcSight ESM users have recommended improvements in training, speed, and data administration. Logpoint can improve its dashboard customization, resource efficiency, network hierarchy diagrams, and agent deployment.

  • Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Logpoint's customer service receives high marks for its exceptional technical support and responsive engineers, but some users reported delays in receiving help from higher-level support.

  • Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. Logpoint's initial setup can be complex and time-consuming or fast and easy, depending on the user's experience and the organization’s size.

  • Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. Logpoint's fixed pricing model is seen as cost-effective and competitive.

  • ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. Logpoint makes costs more predictable and enables companies to generate revenue through security operation services.

Conclusion: Based on user feedback, LogPoint is the preferred choice when comparing it to ArcSight Enterprise Security Manager (ESM). Users have mentioned that LogPoint has a simpler and more straightforward initial setup process compared to ArcSight ESM. LogPoint offers a range of experiences in deployment, from easy and quick to more complex setups. Additionally, LogPoint's fixed pricing model is considered cost-effective and transparent, providing certainty in annual expenses. Users also appreciate LogPoint's advanced technology, machine learning capabilities, and excellent customer service and support.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Logpoint Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ArcSight gives us better visibility into threats that were unknown earlier.""Some of the benefits of using this solution are rapid correlation and near-time response on alerts.""​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts.""We have been satisfied with the support.""The user interfaces are quite good and speedy.""Feature-rich solution which provides better network visibility for improved security""I value the event correlation of this product.""The solution offers very good monitoring."

More ArcSight Enterprise Security Manager (ESM) Pros →

"The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface.""They basically charge you in a better way.""The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined.""It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.""The product is easy to use.""The most valuable features are the ones that we use the most, which are the search and report facilities.""The flexibility of the search feature and the solution's analytics features are the most valuable parts of the solution.""We like the user and entity behaviour analytics (UEBA) and find it valuable."

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Cons
"​In certain cases, this product does have false positives, which the company should work on.""The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network.""ArcSight ESM needs to improve performance, user interface, and automation.""Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it.""They should try to include business logic vulnerabilities in the SIEM tool.""It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate.""The solution could be more stable.""I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."

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"One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues.""The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness.""Dashboards could be developed further.""The solution should offer more integrations and third-party solutions like incident response platforms or allow access to third-party big data""I know that they have user behavior analytics, but it's an extra cost for this feature. It would be nice if it was in with the standard products.""It is a good product, but its interface or GUI could be better.""In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved.""Log management could be better because transporting the log from a password to the client system takes time."

More Logpoint Cons →

Pricing and Cost Advice
  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."
  • "Our licensing fees are about $10,000 USD per month, which I think is fair."
  • "It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
  • "LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."
  • "It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
  • "It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
  • "My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
  • "It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
  • More Logpoint Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:The solution is user-friendly.
    Top Answer:Logpoint is not flexible. Its documentation is not user-friendly.
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    Average Words per Review
    471
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    7.2
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    2,605
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    7
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    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    Learn More
    Overview

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    Logpoint is a cutting-edge security information and event management (SIEM) solution that is designed to be intuitive and flexible enough to be used by an array of different businesses. It is capable of expanding according to its users' needs. 

    Benefits of Logpoint

    Some of the benefits of using Logpoint include:

    • Unifies data logs: Logpoint creates a single system of classification for collected data. It makes it easy for users to search for and find data, which aids users when they are creating reports or alerts. Users can conserve resources while at the same time seeing a rise in the efficiency of their business operations.
    • Intuitive solution design: Logpoint is designed so that anyone can utilize all of its features, even if they are not an expert in network security. Logpoint’s UI is simple enough that users can utilize it without undergoing extensive training. 
    • Highly flexible: Logpoint is designed so that users can scale it linearly to accommodate projects that are large and complex. This allows users to expand the scope of their projects according to their needs without worrying that their infrastructure won’t be able to handle the increase in size. The solution’s security features can be deployed both on the cloud and in a physical environment. 
    • Simple role-based access security: Logpoint allows administrators to employ Microsoft’s active directory (AD) and a Lightweight Directory Access Protocol to manage user access. These can help administrators protect their systems from being abused or otherwise harmed by bad actors. 

    Reviews from Real Users

    Logpoint is a security and management solution that stands out among its competitors for a number of reasons. Two major ones are its data gathering and artificial intelligence (AI) capabilities. Logpoint enables users to not only gather the data, but also to maximize both the amount of data that can be gathered and its usefulness. It removes many of the challenges that users may face in data collection. The solution allows users to set rules for collection and then it pulls information from sources that meet the rules that have been set. This data is then broken into manageable segments and ordered. Users can then analyze these ordered segments with ease. Additionally, LogPoint utilizes both machine learning and AI technology. Users gain the ability to protect themselves from and if necessary resolve emerging threats as soon as they arise. The AI sets security parameters for a user’s system. These act as a baseline that are triggered and notify the user if anything deviates from the rules that it set up. 

    The chief infrastructure & security officer at a financial services firm writes, “It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. Logpoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parsed because all logs are not the same, but with Logpoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.”

    A. Secca., a Cyber Security Analyst at a transportation company, writes, “It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all of the user’s activities. It devises a baseline and monitors if there is any deviation from the baseline.”

    Sample Customers
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Government27%
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider18%
    VISITORS READING REVIEWS
    Educational Organization62%
    Computer Software Company7%
    Comms Service Provider4%
    Manufacturing Company3%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business62%
    Midsize Enterprise14%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise67%
    Large Enterprise17%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. Logpoint
    May 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Logpoint and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Logpoint is ranked 29th in Security Information and Event Management (SIEM) with 20 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Logpoint is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Elastic Security, whereas Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Microsoft Sentinel and Wazuh. See our ArcSight Enterprise Security Manager (ESM) vs. Logpoint report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.