ArcSight Enterprise Security Manager (ESM) vs Rapid7 InsightIDR comparison

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Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Rapid7 InsightIDR based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to.""The stability of ArcSight Enterprise Security Manager is good.""Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​""We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.""For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers.""Very good real-time reporting with a good dashboard.""SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product.""It makes maintenance very easy."

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"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable.""Intelligent alerting to avoid the common problem of alert fatigue associated with traditional SIEMs.""The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days.""Simple configuration and automatically syncs to the cloud platform.""I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters.""It improved my organization by building a security alerting program.""The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame.""It is a very stable solution."

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Cons
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate.""They should try to include business logic vulnerabilities in the SIEM tool.""The UI interface is somewhat complex and needs to be simplified.""The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better.""Deployment typology could be improved. Difficult to scale across all the different lines of businesses.""Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery.""The roadmap is not clear.""The security area has room for improvement."

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"Cloud risk assessment is one area where I think they need a lot of improvement.""It would be useful to import threat intelligence in YARA format along with known incorrect email addresses.​""The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in.""Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries.""The product allows us to make only 30 custom rules.""The ability to tune the collector for custom logs would greatly help.""Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition.""The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."

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Pricing and Cost Advice
  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
  • "The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
  • "Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
  • "​Accurately predict your licensing counts as this is a subscription based product.​"
  • "The pricing and licensing are competitive."
  • "Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
  • "It is a reasonably priced solution."
  • "It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
  • More Rapid7 InsightIDR Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also,… more »
    Top Answer:During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application… more »
    Top Answer:We chose Rapid7 because of its price. IBM QRadar charges us based on data storage. Rapid7 InsightIDR charges us based on the endpoints we connect to. We are satisfied with the product’s price.
    Ranking
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    Average Words per Review
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    Rating
    7.2
    Views
    6,420
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    11
    Average Words per Review
    441
    Rating
    8.2
    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    InsightIDR
    Learn More
    Overview

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

    Sample Customers
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Liberty Wines, Pioneer Telephone, Visier
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Comms Service Provider27%
    Computer Software Company20%
    Non Tech Company13%
    Security Firm13%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company8%
    Financial Services Firm8%
    Government6%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business63%
    Midsize Enterprise20%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise20%
    Large Enterprise53%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR
    May 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Rapid7 InsightIDR is ranked 9th in Security Information and Event Management (SIEM) with 30 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Rapid7 InsightIDR is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Rapid7 InsightIDR writes "Helps in the management of compliance, secret events and information". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Elastic Security, whereas Rapid7 InsightIDR is most compared with Darktrace, Microsoft Sentinel, Splunk Enterprise Security, Rapid7 InsightVM and IBM Security QRadar. See our ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.