We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It makes maintenance very easy."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"The most valuable feature of ArcSight ESM is its ease of use."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"The feature that I have found the most useful is that it can be deployed to the cloud."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"I am satisfied with the solution's stability."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The most valuable features include predefined use cases and threatening states."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"ArcSight ESM needs to improve performance, user interface, and automation."
"The roadmap is not clear."
"In certain cases, this product does have false positives, which the company should work on."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"The solution could be more stable."
"They need to develop NetFlow appliances that can be installed in the customer network on span ports, collect NetFlow, and send it to ArcSight without relying on the devices' NetFlow capability and their position in the network."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"It should have more cloud connectors. It could also be cheaper."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"Integrations could be improved, and the dashboard could be a little better."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Trellix Helix is rated 8.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Elastic Security, whereas Trellix Helix is most compared with Microsoft Sentinel, LogRhythm SIEM, Splunk Enterprise Security and Trellix ESM. See our ArcSight Enterprise Security Manager (ESM) vs. Trellix Helix report.
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