We performed a comparison between Arctic Wolf Managed Detection and Response and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They provide useful quarterly updates."
"The most valuable aspect of this solution is the managed detection and response component."
"The agents give pretty good visibility into what is happening at the endpoint."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"This service makes answering audits much easier since it covers so many security best practices."
"The visibility into our endpoints is huge."
"Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"Its agility and scalability are valuable."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"The solution is easy to deploy."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"It was useful as a ticketing tool."
"I have found the solution very useful, it integrates well with other platforms."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"The product is quite easy to use."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"We need an easier way to audit and act on agents."
"In the future, I would like to see a summary report."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"I would actually be interested in having fewer features at a lower price."
"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."
"I think they should increase their collaboration base."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"The formats are not compatible, are readily not available, and are not readable."
"The configuration of the solution could improve it is difficult."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated."
"We need a little hands-on experience to install the solution."
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Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in SOC as a Service with 42 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary, Huntress, Adlumin Security Operations Platform and Carbon Black Managed Detection and Response, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and ThreatConnect Threat Intelligence Platform (TIP). See our Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR report.
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