We compared Aruba Wireless and Mist AI and Cloud based on our user's reviews in several parameters.
In summary, Aruba Wireless is praised for strong connectivity, customer service, and reasonable pricing, while Mist AI and Cloud excel in intuitive interface, proactive troubleshooting, and positive ROI. Aruba Wireless focuses on seamless integration and scalability, whereas Mist AI and Cloud emphasize simplicity and efficient network management.
Features: Aruba Wireless stands out for its strong connectivity, seamless integration, extensive security measures, and scalability. On the other hand, Mist AI and Cloud excel in its intuitive user interface, easy setup process, AI-driven analytics, proactive troubleshooting capabilities, and seamless integration.
Pricing and ROI: The setup cost for Aruba Wireless is straightforward and doesn't require extensive technical knowledge. Users find the licensing flexible and customizable. On the other hand, Mist AI and Cloud offer a manageable setup cost and a straightforward licensing process that is not complicated., The user feedback indicates positive ROI for both Aruba Wireless and Mist AI and Cloud. Users appreciate the valuable and comprehensive features of Mist AI and Cloud, resulting in increased efficiency, improved network performance, and cost savings.
Room for Improvement: Aruba Wireless has received feedback on areas that could be enhanced. Mist AI and Cloud also need improvement in terms of performance, reliability, delays, disruptions, and the need for a more intuitive interface.
Deployment and customer support: The user reviews comparing Aruba Wireless to Mist AI and Cloud show that the duration required to establish a new tech solution can vary. Aruba Wireless users had mixed experiences, with some taking three months for deployment and an extra week for setup, while others only needed a week for both. On the other hand, Mist AI and Cloud users also had different experiences, with some taking three months for deployment and an additional week for setup, suggesting that these timeframes should be considered separately. However, in cases where users spent a week for both deployment and setup, these terms likely refer to the same period and should not be analyzed separately., Aruba Wireless has been highly commended for its customer service, with users praising the quality, responsiveness, and professionalism of the support staff. Mist AI and Cloud also receive positive feedback for their helpful and effective assistance, with users impressed by their availability and expertise.
The summary above is based on 63 interviews we conducted recently with Aruba Wireless and Mist AI and Cloud users. To access the review's full transcripts, download our report.
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"You can easily monitor, manage, and cover all your IT equipment."
"It provides private network access, helping us protect our company’s devices."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The solution is pretty generic and easy to use."
"The simplicity is great."
"Overall, we've been very pleased with the performance."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The main features of Aruba Wireless in my country is its popularity, long hardware warranty when compared to other solutions, and it integrates well with our network access control solution."
"The biggest selling point was the ability to create two different SSIDs to control public versus private wireless networks."
"I have not experienced any bugs, software, or hardware issues with Aruba."
"For my organization, the most critical feature of Aruba Wireless is guest management."
"The network strength is good."
"Initial setup was very straightforward. We set up the switches and APs, then took it from there. "
"We have three wireless networks: One for employee use, one for guest use, and one for our warehouse use, which uses MAC authentication. These wireless networks just simply work, they do not fail. The IAP-205 devices are very strong with great range. Very durable equipment; it always works."
"If we really want to know where a specific user is connected, it gives us the ability to see that and how that user is actually receiving. We can know the speed and their IP, their MAC address and, most of the time, how much bandwidth they're using per day."
"Has an extremely good feature set."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"It's really easy to provision and support. Those are its main features."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"AI-driven automation helps implement the solution quickly."
"Multi PSK (Pre-shared Key) is a very good feature in the solution...Stability-wise, I rate the solution a ten out of ten."
"The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance."
"The pricing is very high in the Indian market."
"If you want to do more specific stuff, it's a bit limited."
"The product should include adaptive Wi-Fi to show a more accurate location."
"The pricing should be made cheaper."
"I need a bit more time with it before criticizing the features."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"Improving third-party integration is key for Juniper Mist's next release."
"They should include SD-WAN features to it."
"The speed could be better. I heard that Aruba is trying to shape the speed inside the wireless controller, but that has not been adopted yet. If they put some kind of mechanism inside the wireless controller for the speed such that, "Okay, this many users will have 20 by 20 - 20 in the upload, 20 in the download. Just this many users. And this many users will have that type of speed." I think it would be very good if they actually bring that functionality inside the wireless controller."
"Aruba is missing some features that are available in other solutions, such as the email notifications. It's a bit complex to configure the notification part. Mainly I'm talking about the rogue WiFi detection. This email notification is crucial for us, but it isn't possible to configure with the built-in software. You need something else, like an external system log collector or another Aruba software. These notifications are essential in hospitality for PCI compliance. My colleagues in famous luxury hotel chains need that report."
"One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay. Pricing for the product is also on the higher side. Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster. Other areas for improvement in the product include integration and configuration."
"I would have liked to see more manufacturer driven events and outings to drive brand recognition and familiarity."
"The enterprise controller. I'm planning on getting more information on that."
"The network times for protocol synchronization can be improved."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"The upgrades tend to be buggy and better testing is needed before they are released."
"There is no local support for Mist in Brazil."
"Mist AI and Cloud should improve its integrations."
"The solution doesn't provide mail notifications currently."
"The user experience should be improved. It's not user-friendly."
"The inter-functionality with other vendors was a negative for us."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"It would be beneficial to have support for the Chinese language."
"Configuration could be improved."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Wireless is ranked 1st in Wireless LAN with 138 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Aruba Wireless is rated 8.4, while Mist AI and Cloud is rated 7.6. The top reviewer of Aruba Wireless writes "The portal for centralized management and virtual controller for APs are very valuable". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Aruba Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ruckus Wireless, Ubiquiti WLAN and Fortinet FortiWLM, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Cisco Wireless, ExtremeCloud IQ, Ruckus Wireless and Meraki Dashboard. See our Aruba Wireless vs. Mist AI and Cloud report.
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