We performed a comparison between Auth0 and Okta Customer Identity based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature of the product is scalability."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"We can integrate two-factor authentication with the applications."
"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."
"It is very seamless."
"The end user's ease of use is the most valuable feature."
"There is no password hash saved on the cloud, which is the part that I like the most."
"The solution has great multifactor authentication."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The Management API could be improved so it's easier to get user information."
"The tool's price should be improved."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The product could use a more flexible administration structure"
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"There could be easy integration with IoT devices for the product."
"The integration process takes a bit longer than we would want it to."
"The product must be provided for free."
"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."
"I would like to see the provisioning simplified."
"All of the governance functionality and privileged account management could be improved."
"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"The initial setup could be easier to do."
Auth0 is ranked 1st in Customer Identity and Access Management (CIAM) with 14 reviews while Okta Customer Identity is ranked 5th in Customer Identity and Access Management (CIAM) with 13 reviews. Auth0 is rated 8.2, while Okta Customer Identity is rated 8.4. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and ForgeRock, whereas Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Microsoft Entra External ID and Frontegg. See our Auth0 vs. Okta Customer Identity report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
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