We performed a comparison between Automic Workload Automation and Fortra's JAMS based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Automic Workload Automation is highly appreciated for its strong performance, flexibility, and straightforward setup process. Fortra's JAMS receives accolades for its exceptional job tracking abilities and efficient automation functionalities.
For Automic Workload Automation, suggested enhancements include the adoption of industry standards and seamless automation processes, better language support, a more intuitive interface, enhanced web-based functionalities, and improved file transfer management. Fortra's JAMS could benefit from improvements in terms of user-friendliness, search functionality, available training resources, handling of exceptions, reporting and dashboard capabilities, source control features, documentation quality, access permissions management, resolution of connectivity issues, and notification system.
Service and Support: Automic Workload Automation's customer service has been met with varying feedback, with some expressing concerns regarding response times and challenges in contacting the support team. Fortra's JAMS customer service is commended for its responsiveness, expertise, and assistance.
Ease of Deployment: Users have found that the setup process for Automic Workload Automation can take anywhere from one to five days depending on the implementation and project size. Fortra's JAMS is known for its straightforward and easy setup, with users finding it quick and simple.
Pricing: Automic Workload Automation has a high setup cost compared to Fortra's JAMS. Users view JAMS as fair, affordable, and a worthwhile investment.
ROI: Automic Workload Automation does not offer concrete ROI figures, however, the absence of license renewal implies it is perceived as an added cost. Fortra's JAMS has demonstrated substantial ROI by saving time, enhancing productivity, and proving to be cost-effective.
Comparison Results: Fortra's JAMS is highly recommended over Automic Workload Automation. JAMS is praised for its simple setup, capability to handle job dependencies, and comprehensive monitoring and control features. Users find JAMS easy to use, with centralized management and helpful customer support. JAMS stands out with its intuitive interface, superior job dependency tracking, and more affordable pricing options.
"The scalability is good because you can add on as many services and processes as you want."
"All the components that it can use to design work flow; process automation."
"Automation helps us. It makes our lives easier. Anything that can be automated is automated."
"It's a scheduling tool on steroids. We can have a job run at certain times. If it fails, reset it a number of times and then send an e-mail. Send e-mails on any type of event. Calendar creation, schedule things on certain days, year-end stuff, period end. It's endless, really."
"We have all of our payroll being done in the platform. There are a lot of different processes that need to be taken care of, and they all need to be linked together. When you put them into a workflow, and you know that you've built logic into that workflow, and you have alerting, it's something you can step back from. You don't have to be worried about every single piece of that puzzle. If something goes wrong, you have confidence that some alerting will let you know. It streamlines, it makes things go faster, less eyes on glass."
"It is not possible do our jobs without automation software. Automic is a great help to us."
"With the automation, we are able to provide background services. It is very economical and not possible to do manually."
"It reduces operational costs and increases quality."
"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."
"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"The overall product is fantastic. I love it. It has been a fantastic, solid product. If I have one tiny bit of a problem with it, the support team gets in touch with me right away. I don't know if I've had another service that has been as fantastic as the JAMS support team."
"The planning capabilities are most valuable."
"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The forecast and long-term planning could be made a little better when you work with it in the future."
"I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not. That would be pretty slick."
"I would like more training on workload automation, because I do not have a complete insight of the product yet."
"There has to be a better way to visualize things in the application without having so many windows open."
"Today, we use a rich client for this product. In the future, or for the next release, they will be using a web interface. This web interface is not as scalable as the rich client for us. The web client is not 100 percent programmed as we need it."
"The hotline can take a long time. They will say, "I will take it and give it to the Level 2 support.""
"Every time we have an upgrade for a new version, we have stability problems, because the versions are not as good as they should be."
"Content of file transfers cannot be searched by the system, but has to be done by the user interface. This is not good, as it has been erased often."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"The product does not allow the users to cut and paste the job names from the screen."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"The ACL or access permission area needs to be improved. When it comes to defining and providing security permissions, it's a bit confusing if you are new to JAMS. JAMS needs to improve the features for security access or permissions."
Automic Workload Automation is ranked 7th in Workload Automation with 85 reviews while Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews. Automic Workload Automation is rated 8.2, while Fortra's JAMS is rated 9.0. The top reviewer of Automic Workload Automation writes "A tool requiring an easy setup phase that provides its users with flexibility and flow chart visibility ". On the other hand, the top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, Dollar Universe Workload Automation and AppWorx Workload Automation, whereas Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Redwood RunMyJobs, Tidal by Redwood and VisualCron. See our Automic Workload Automation vs. Fortra's JAMS report.
See our list of best Workload Automation vendors.
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