We compared Auvik and Meraki Dashboard across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Auvik excels in SNMP and WMI communication, syslog centralization, and live topology mapping. The solution offers NetFlow monitoring as well as backup and configuration management. Meraki Dashboard users like its centralized console, cable testing, firmware updates, and group policy features. The solution is also praised as user-friendly, stable, and scalable.
Room for Improvement: Auvik users would like more flexibility to customize reporting and dashboards. Reviews also suggested improvements in probe deployment and integration with third-party products. Users say Meraki Dashboard could improve its client VPN, hardware discovery, and integration with external solutions, Some users mentioned a need for more comprehensive documentation and granular control.
Service and Support: Auvik's customer service is highly rated. Users said it’s convenient to contact support through the platform, and responses are fast. Some noted that problems are typically resolved in a single phone call without the need to escalate. Meraki Dashboard's customer service receives mixed feedback. Some users spoke fondly of the technical support they received, while others expressed frustration over long wait times and had a hard time finding the right person to help them.
Ease of Deployment: Auvik's setup is simple, fast, and customizable, with clear instructions. Users said Meraki Dashboard was effortless and intuitive to set up, noting that features like templates and configuration cloning saved time during deployment.
Pricing: Auvik’s pricing structure is considered reasonable and competitive. Licensing is based on the number of billable devices, and users have control over which devices are billed. Opinions on Meraki Dashboard's pricing varied, with some users finding it pricey and others deeming it fair.
ROI: Auvik users said the solution saves time, improves efficiency, and reduces costs through automation and better insights. Meraki Dashboard simplifies IT operations, and some users expect returns within a few years.
Comparison Results: Auvik is a user-friendly option for network monitoring and troubleshooting. The solution stands out for its support and ease of navigation. Users like its topology maps and centralized log information. Some users noted that Auvik’s dashboard could be more customizable and suggested that it could improve probe deployment. Meraki Dashboard is a scalable, user-friendly solution with a smooth, painless setup made easy by built-in templates and features like configuration cloning. However, some users complained that the solution is too expensive and needs better integration with non-Cisco platforms.
"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"I really like the network map. It's probably the most useful feature because we have monitoring set up in other systems too, but seeing what's connected to what and where it is makes a lot of things a lot easier to troubleshoot."
"The solution allows us to spend less time on setup and maintenance and less time on issue resolution."
"I like the fact that it's easy to set up and learn our network. I've used some other systems where it takes a lot of time and effort to manage the monitoring system, so you get what you put into it. The nice thing about Auvik is that you put the credentials in, put the agent on the network, and it just does its thing. It sets up alerts that you would most likely turn on anyway without even having to do it. If you add another new device to the network, it detects it and sets alerts up for that device. With the other systems that I've used, I had to manually add those devices in and manually set the alerts for new devices. I like that it's an almost set-it-and-forget-it sort of system."
"People typically use Auvik to look at NetFlow data, but we went for it because we wanted a convenient cloud-based platform to collect data that we don't have to host locally. We like that having space available is not our problem. You can deploy an agent on your network through a virtual machine running on a secure Linux operating system. It's a secure product, and the data we need is available in the cloud."
"I find the mapping topology, traffic insights, and reporting to be the most valuable features that Auvik offers."
"It's easy to get the information I need. I don't need to hunt for it or run queries to get it."
"Auvik's features for monitoring device availability and bandwidth utilization have greatly helped us. From a cybersecurity perspective, bandwidth utilization tells us if we have a potential data exfiltration incident. It also helps us decide whether to increase the bandwidth for one of the links or if the current bandwidth is sufficient."
"The traffic insights and the configuration management are the most valuable features."
"It's a scalable solution."
"The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"There are some whitelist blacklist capabilities in the MX dashboard, which is very helpful."
"There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process."
"I would say the ease of use is the most valuable feature. It's very easy to set up and get up and running."
"We find that Meraki has all the features you need to be able to enable complex network protocols for AV equipment. We deal with a streaming product over IP, and Meraki is fantastic at that."
"The initial setup was easy."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"For pulling up the devices, the dashboard is a little bit sluggish. I know there is a lot of data, and I am starting to get nitpicky here, but this is the only thing. The dashboard is a little sluggish, and you have to keep the filter on sometimes."
"Navigating around the map on more complex networks is pretty painful if you're showing endpoints. I know there are filters to knock it down, but sometimes that's not enough. It handles like 'early-90s Java.'"
"Auvik could include more customization options and the ability to efficiently manage additional features like printer monitoring."
"The pricing model could also be improved, as the unlimited selection isn't unlimited. The billing work on the build devices and components, and I've tried to set up the solution in a few different configurations, resulting in multiple build devices each time. Therefore, I question the cost-effectiveness for a business of our size."
"The user interface is not intuitive."
"The biggest area for improvement is the speed of the website because it's not something we host. Each of our clients hosts an agent that gathers the logs and pushes it up. The website can be slow to click around in or click through."
"When it comes to monitoring, Auvik provides a single integrated platform, but I feel it could do more things. If it could facilitate device upgrades, that would be great."
"I want the network map to be faster and more responsive."
"Third-party switches do not necessarily integrate easily with the system and this could be improved to allow for better adaptation."
"You can't really clone or replicate a device, that sort of feature would be useful. You can clone the site but you cannot clone the device."
"Meraki Dashboard's pricing could be improved."
"It is not appropriate for large, enterprise businesses."
"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."
"The price could be lower because the license for access points is expensive."
"There is a bit of a problem when you try to log in and you don't have a fixed IP address. If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 153 reviews while Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews. Auvik Network Management (ANM) is rated 8.8, while Meraki Dashboard is rated 8.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and FortiMonitor, whereas Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Fortinet FortiSIEM. See our Auvik Network Management (ANM) vs. Meraki Dashboard report.
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