We performed a comparison between BDRSuite and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two MSP Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Their support is great. I think they work 24 hours a day. I get a very quick turnaround time from them no matter the day or time that I send them an email."
"The automated backup of multiple virtual machines. We can back up two hypervisors, one is Microsoft Hyper-V and the other one is VMware Hypervisor."
"The main difference I see between Vembu and the other solutions we've tried is that with Vembu, you don't need anybody to tell you what to do. Once you have done the installation you just look at the user interface — it's very friendly — and you can do things yourself without resorting to help from anybody."
"It suits our needs, is versatile, and the functionality is there."
"Moving to cloud backups eliminated the need for clients to change USB drives or worry about drives being stored offsite."
"The main benefit is that it's inexpensive. We get a lot for a little bit of money. I'm very happy with the savings and with the features. It allows me to do everything I need."
"The agentless backups are the big selling point on this, as well as being able to send out across sites so that I can do a restore at either of our two locations."
"I am very pleased with the compression, especially with some of the larger SQL databases that need backup. The amount of compression is impressive."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Technical support is very good."
"It has allowed me to implement a cost effective, highly configurable solution."
"I have not been impressed by the data compression of the backup images. They seem to take up nearly as much space on the backup drive as they do on the server."
"The response time of the support could be improved a little bit. Sometimes, I need to wait for two or three hours to get support. With VMware, we can get urgent support in an hour. Other than that, I'm pretty good with BDRSuite."
"Scheduling backups is challenging due to the poor quality of the UI."
"The only place where I would really want to see improvement, out the gate, is more granular scheduling... If I want to do an offset or to only do two backups on Friday and Saturday - versus whole hourly incrementals during the week - I don't have that granularity right now."
"The reports are at a basic level and there is room for improvement there. It only has historical reports and VM backup job-level reports."
"There's a feature that does syncing with AWS Cloud backup online. It's not that straightforward to get it set up."
"I have had issues where it was working and then it stopped and I had to diagnose what had changed or gone wrong to get it back up."
"The API uses a common data image to store the data for the sets, but unfortunately, it's limited to consecutive sets only. That's the only limitation I have observed so far."
"The product could be more user-friendly."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The graphics are looking a bit old and should be updated."
BDRSuite is ranked 3rd in MSP Backup with 63 reviews while MSP360 Backup is ranked 2nd in MSP Backup with 15 reviews. BDRSuite is rated 8.2, while MSP360 Backup is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery and Acronis Cyber Protect, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect and NinjaOne. See our BDRSuite vs. MSP360 Backup report.
See our list of best MSP Backup vendors, best Backup and Recovery vendors, and best Disaster Recovery (DR) Software vendors.
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