We performed a comparison between BigFix and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The most valuable feature is the UEM capabilities."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Remote Wipe and Autopilot is one of the best features."
"The initial setup is not complex."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"It's easy to use, not complicated."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"It's very straightforward."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The most valuable features are patch management, software installation, and asset management."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The versatility is great."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Puppet Enterprise has good functionalities."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Puppet Enterprise is a stable solution."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Anything that we manage through Puppet always runs perfectly."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"Microsoft Intune fails a lot when it comes to device compliance."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"I would like better support on the backend."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"At the beginning the initial setup was kind of complex."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"We would like Puppet to add more integration for applications."
"Puppet Enterprise is more complex and difficult to configure."
BigFix is ranked 5th in Configuration Management with 91 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BigFix is rated 8.6, while Puppet Enterprise is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and Fortinet FortiGate Cloud.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
