We performed a comparison between BlueCat Integrity and IBM NS1 Connect based on real PeerSpot user reviews.
Find out in this report how the two Managed DNS solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the IPAMs, which provide visibility into all the IP addresses on the network."
"I've been impressed by BlueCat's performance and user-friendly GUI."
"The most valuable features are scalability and cloud infrastructure."
"As a defense contractor, we must meet many compliance standards regarding logging, configuration, and administrative access. BlueCat is one of the few products that combines all the compliance components in a secure, reliable solution."
"One of the key features enabling us to operate at our current scale is robust automation."
"The solution is scalable in multiple ways."
"The most valuable piece, which has been a lifesaver, would be the BlueCat DNS resolver. BlueCat Cloud DNS resolver is a tool that takes a look into your cloud's DNS and then reports back everything it finds into BlueCat's DNS Edge solution. The Edge solution has a bunch of nice rules that you can configure to route the DNS traffic. That automation alone is a lifesaver for me for the day-to-day churn of the DNS components that change on an hourly, daily basis."
"This inherent stability, derived from its Linux-based architecture, provides a well-established and reliable platform."
"For starters, it integrates with Terraform and a lot of our infrastructure is effectively built out using Terraform. That makes all this stuff extremely easy... when we deploy, all the entries are created and configuration is done."
"Monitoring is really important for us. We really care about reliability, and we want to make sure that we can remove some points of presence in our sector and in our edge network really fast when we experience any problems. So, monitoring that NS1 provides for DNS is really important for us."
"The fact that it's an API-first platform for DNS and application traffic management is one of the reasons we looked into NS1. We use it for a lot of automation and metrics gathering and it's been great."
"We find that the low latency access to DNS queries has a direct effect on the customer experience. Visiting a site, whether it's an AdTech-based solution or marketing tech, the fact that whatever we're rendering on a page can be rendered better than the industry standard, in terms of time, ensures a better user experience."
"One of the features that is non-standard and that is very useful is the filtered DNS. We have set up our external VPN, which is what all our employees connect through, to use this feature. It's geolocation-aware. In that way, for India we set it up so that these are the servers that should be supporting things, and in the UK these servers, in the U.S. these servers, and in Sweden these ones."
"Their Pulsar filters allow us to collect RUM metrics from our users so that we can determine the best paths for our users to take. That has been very useful in providing the best user experience, and for responding to and recovering from downtime of our multiple CDNs."
"The Filter Chain is one of the most valuable features, for geo-load balancing and geo-fencing. The Filter Chain is the most useful because it allows us to do several things. With geo-fencing we can redirect a particular user to a particular answer. That's very valuable for us. Filter Chains with monitoring is our strategy to provide redundancy."
"It massively speeds things up. Today, we allow developers to deploy services and have externally facing DNS scrapers that are created automatically without the addition of human intervention."
"The ease of use is where I got to give a little knock on them. Once you start using the tool, it becomes very easy. It's actually quite easy to use. The problem that I run into is documentation. The documentation could be a little bit richer. Documentation has always been a little pet peeve for me with them."
"One crucial area for development is IPv6 support."
"The UI is outdated and needs a modern refresh."
"Usability needs to be better."
"Adaptive DNS only supports AWS for network automation and cloud computing and would be improved if it also supported other options like Azure or Google Cloud."
"When you replace an appliance, there are many configuration steps, so adding zero-touch provisioning would be helpful. It can be quite tedious and time-consuming to replace a device if it fails or deploy a new one."
"The DNS and DHCP servers for guests are separated from the main organization. A lot of times, it doesn't allow you to choose a default IP space. When I log in to the GUI, it doesn't default to where I want it to be. So far, I haven't been able to find out how to change or specify that so that it defaults to a particular space, such as the main org. If I'm looking for the IP space for guests, I need to toggle and go to the guest site. Most of the time, I want the IP space for the org to be my main space, but it doesn't give me the ability to do that, or I haven't been able to find that over the last two years."
"The technical support is slow and has room for improvement."
"When we first deployed, we flipped the switch, and it didn't work as well as we expected. It wasn't a complete outage, but we had issues in some places with some customers. The NS1 team went out of their way to resolve it on Thanksgiving. We have a post about it on our blog. We called it "Black Thursday.""
"The reporting metrics are great from an API standpoint, but it would be a little bit nicer if there was some type of dashboard around that. There should also be some type of reporting that's more executive-level focused."
"We use our client in our infrastructure to communicate with NS1. This client is a bit complex in the way that it is set up. NS1 has their own client solution that you can deploy into your platform to do this, but even that is a bit complex. So, I would like a very simple, thin, light API agent that we can deploy into our platform to communicate with NS1. That would be welcome."
"The Filter Chain simulation is really good in the UI, but it would be nice to have something similar in the API so that we could simulate and test things before we deploy them."
"We use the geo load balancing functionality and there are a couple of things that are helpful there. But the language itself is something we had to get used to a little bit. Some of my folks made a few mistakes in rolling out the Filter Chain...The Filter Chain setup is a bit hard to grasp at first. It would also be nice to have a way to simulate changes in addition to staging."
"I would like to see the UI updated to allow me to do finer searches. I would also like to have the ability to get reports that can sort based on various metrics. For example, I would like to be able to say, "Show me the top 10 records by total queries" in an easy-to-digest format."
"I would love to see improvement in the testing capabilities they provide. They have a simulate-filter feature so that you can simulate how your traffic would flow, based on their Filter Chains. I believe that was shut off for quite some time. Having that as a way to test our load-balanced CDN structure would be fantastic."
"We care about monitoring and telemetry work, and NS1 provides a pretty good system for monitoring. We can monitor our endpoints and points of presence around the world. If there are any issues, we can easily remove them from our network, but this area needs some improvement because it is not always reliable in NS1. In the past, we had a number of false-positive cases when the monitoring system told us about some problems in our infrastructure that were not true. NS1 is improving the system, and we are constantly talking about this with them. I know that they are releasing a new version of their monitoring system, which is really important for us, but this is a different area where we would expect them to improve."
BlueCat Integrity is ranked 5th in Managed DNS with 18 reviews while IBM NS1 Connect is ranked 7th in Managed DNS with 11 reviews. BlueCat Integrity is rated 8.8, while IBM NS1 Connect is rated 9.6. The top reviewer of BlueCat Integrity writes "It improves our security by providing a single source of IP address usage and contact information". On the other hand, the top reviewer of IBM NS1 Connect writes "Balances cost and functionality, speeds up provisioning, and reduces the DNS maintenance work drastically". BlueCat Integrity is most compared with Infoblox DDI, Infoblox IPAM, SolarWinds IPAM, Cloudflare DNS and Azure DNS, whereas IBM NS1 Connect is most compared with Cloudflare DNS, Akamai Edge DNS, Amazon Route 53, Neustar UltraDNS and Hurricane Electric Free DNS. See our BlueCat Integrity vs. IBM NS1 Connect report.
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