We performed a comparison between BMC Helix Cloud Security and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP)."With PingSafe, it's easy to onboard new accounts."
"It's positively affected the communication between cloud security, application developers, and AppSec teams."
"It's helped free up staff time so that they can work on other projects."
"The user interface is well-designed and easy to navigate."
"Cloud Native Security's most valuable features include cloud misconfiguration detection and remediation, compliance monitoring, a robust authentication security engine, and cloud threat detection and response capabilities."
"The most valuable features of PingSafe are the asset inventory and issue indexing."
"PingSafe offers an intuitive user interface that lets us navigate quickly and easily."
"The most valuable feature of PingSafe is its integration with most of our technology stack, specifically all of our cloud platforms and ticketing software."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"Role-based security is a valuable feature."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"It is easy to set up the solution."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The solution is stable."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"There's room for improvement in the graphic explorer."
"One area for improvement could be the internal analysis process, specifically the guidance provided for remediation."
"Crafting customized policies can be tricky."
"The resolution suggestions could be better, and the compliance features could be more customizable for Indian regulations. Overall, the compliance aspects are good. It gives us a comprehensive list, and its feedback is enough to bring us into compliance with regulations, but it doesn't give us the specific objects."
"The cost has the potential for improvement."
"Bugs need to be disclosed quickly."
"I would like PingSafe to add real-time detection of vulnerabilities and cloud misconfigurations."
"When we request any changes, they must be reflected in the next update."
"I want the role-based security feature to be improved."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"The UI could be more user-friendly."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"The OS capabilities and WSL support could be improved."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"There are some performance issues when we add on additional controls."
"The tool should improve the predefined dictionaries."
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BMC Helix Cloud Security is ranked 25th in Cloud Workload Protection Platforms (CWPP) with 5 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. BMC Helix Cloud Security is rated 8.0, while Zscaler Internet Access is rated 8.2. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform and CloudBolt, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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