We performed a comparison between BMC Helix Discovery and ManageEngine IT Asset Management based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is definitely useful."
"Accuracy and clarity are vastly improved for the service lines."
"The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management."
"It is a scalable solution."
"It is a stable solution. The stability is okay."
"The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"The technical support is great."
"The auto-discovery feature has helped us a lot."
"In my opinion, it is the MDM; patch management and deployment are the valuable features."
"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"A review of end of life data would be nice."
"There are certain limitations in the mapping feature of the solution."
"It would be nice to see more updates to the solution."
"Management of its own application infrastructure and integrations with other BMC tools."
"The solution is definitely useful."
"The monitoring tools could be more stable."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
"The engineering area needs improvement."
"The asset management tool is costly."
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BMC Helix Discovery is ranked 2nd in IT Asset Management with 20 reviews while ManageEngine IT Asset Management is ranked 11th in IT Asset Management with 3 reviews. BMC Helix Discovery is rated 8.6, while ManageEngine IT Asset Management is rated 9.4. The top reviewer of BMC Helix Discovery writes "Definitely useful but the old technology makes customizations very difficult". On the other hand, the top reviewer of ManageEngine IT Asset Management writes "Stable and scalable solution ". BMC Helix Discovery is most compared with ServiceNow, Device42, BMC Remedy and ServiceNow Discovery, whereas ManageEngine IT Asset Management is most compared with Lansweeper, ServiceNow, Axonius, Freshservice and BMC Remedy . See our BMC Helix Discovery vs. ManageEngine IT Asset Management report.
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