We performed a comparison between BMC TrueSight Server Automation and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"The most valuable includes managing everything from a single console."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"One of the main features of the solution is it allows the management of many devices in different ways."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The most important feature is the schedulings."
"The most valuable feature of SCCM is the application distribution."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy."
"It is a very good solution. It has a good interface and is easy to use. On top of that, it is very reliable in terms of distribution as well as getting the report."
"The cloud account management is a valuable feature."
"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."
"There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away."
"The product is useful for patch management."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"It would be helpful if there was proactive remediation."
"The reporting and cost have room for improvement."
"It needs incorporation of Knox, ZeroTouch, etc."
"The initial setup is a little bit complex."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"The synchronization could be improved."
"I would like to see more container integration in the next release of this solution."
"Resource management on the base servers is sluggish and could be improved."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"We would like to see this solution handle more multitasking."
"Needs more use cases into compliance management and the remediation process."
"The setup of this suite is very complicated. It needs to be simplified."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."
"Some of the capabilities aren't fully developed yet. It's an ongoing work in progress. I think they are making some steps in the right direction as far as managing workstations centrally, like Intune."
"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."
"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."
"It is not easy to get good technical support, especially at level one."
"The tool's deployment is complex and depends on the architecture you want to implement."
"This solution needs to be supported on all Operating systems."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BMC TrueSight Server Automation is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Affordable, easy to use, and easy to understand". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager. See our BMC TrueSight Server Automation vs. Microsoft Configuration Manager report.
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