Box vs Citrix ShareFile comparison

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Box Logo
Read 39 Box reviews
3,595 views|1,950 comparisons
84% willing to recommend
Citrix Logo
2,253 views|1,855 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and Citrix ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Box vs. Citrix ShareFile Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The collaboration of the solution is good.""It is really easy to load files to and from this solution.""It is a very user-friendly product.""The application is very light in terms of uploading and downloading files.""We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator.""Box is very simple and effective, so I prefer Box.""I like that Box makes it easy to deploy virtual machines.""You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."

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"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically.""The solution is scalable.""Citrix has a very good file auditing features and security features.""Easy to manage and fully secure.""The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.""It's user-friendly for end users.""ShareFile gives you all of the features of cloud providers, but in an on-premises solution.""This provides us with a secure way of sending tax returns without having to use passwords."

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Cons
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem.""Working on documents in real-time is sometimes faulty and could be improved.""It could be cheaper.""The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.""If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it.""Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services.""Better integration with other solutions is needed.""The UI should be faster. Sometimes it lags when switching between documents."

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"The user interface is not very intuitive.""DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices.""Some of our customers are facing issues if they've deployed in hybrid mode.""Everything they have should be integrated into one item.""They should integrate the solution with more email services.""The configuration on the mobile devices is a little clunky, in terms of setting up the application.""There are sometimes scalability issues after updates.""My only issue with this solution is the cost, which should be improved."

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Pricing and Cost Advice
  • "The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
  • "It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
  • "Better sign a full year's contract to get a discount."
  • "I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
  • "A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
  • "Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
  • More Box Pricing and Cost Advice →

  • "You have to work hard in order to get the suitable licenses."
  • "If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
  • "Citrix has a very good file auditing features and security features."
  • "I give the cost of the solution a five out of five."
  • More Citrix ShareFile Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is used for data storage and any kind of visualization.
    Top Answer:The solution is expensive when it comes to API calls.
    Top Answer:One drawback is its permissions system, which has caused issues prompting our transition to SharePoint. The reporting functionality could be improved; currently, they utilize Excel for reporting… more »
    Top Answer:They should integrate the solution with more email services. That would be very helpful.
    Top Answer:We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
    Ranking
    Views
    3,595
    Comparisons
    1,950
    Reviews
    11
    Average Words per Review
    401
    Rating
    8.0
    Views
    2,253
    Comparisons
    1,855
    Reviews
    3
    Average Words per Review
    891
    Rating
    8.7
    Comparisons
    SharePoint logo
    Compared 24% of the time.
    Microsoft OneDrive logo
    Compared 15% of the time.
    Office 365 logo
    Compared 7% of the time.
    Egnyte logo
    Compared 5% of the time.
    Dropbox logo
    Compared 4% of the time.
    Also Known As
    ShareFile
    Learn More
    Overview

    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

    The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

    By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

    Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    ShareFile is a secure file sync and sharing service that meets the mobility and collaboration needs of users and the security requirements of businesses.
    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
    Top Industries
    REVIEWERS
    Non Tech Company25%
    University9%
    Construction Company9%
    Real Estate/Law Firm9%
    VISITORS READING REVIEWS
    Educational Organization49%
    Computer Software Company7%
    Financial Services Firm5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Legal Firm9%
    Financial Services Firm9%
    Construction Company8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise18%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise53%
    Large Enterprise32%
    REVIEWERS
    Small Business40%
    Midsize Enterprise30%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    Buyer's Guide
    Box vs. Citrix ShareFile
    May 2024
    Find out what your peers are saying about Box vs. Citrix ShareFile and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Box is ranked 2nd in Content Collaboration Platforms with 39 reviews while Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews. Box is rated 8.4, while Citrix ShareFile is rated 8.4. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". Box is most compared with SharePoint, Microsoft OneDrive, Office 365, Egnyte and Dropbox, whereas Citrix ShareFile is most compared with SharePoint, Dropbox, Microsoft OneDrive, Office 365 and Egnyte. See our Box vs. Citrix ShareFile report.

    See our list of best Content Collaboration Platforms vendors.

    We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.