We performed a comparison between BrowserStack and Sauce Labs based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Sauce Labs is the clear winner in this comparison. It is reliable, scales easily, and has a user-friendly dashboard. In addition, Sauce Labs has excellent customer support and its users report an impressive ROI.
"The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials."
"I like that it offers full device capability."
"The most valuable feature of BrowserStack is the ability to do manual testing."
"BrowserStack's best feature is browser testing across different platforms, including mobile."
"Maintenance of the solution is easy."
"The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously."
"Local testing for products with no public exposure is an advantage in development."
"The product's initial setup phase was not very difficult."
"There is a huge amount of open source, community provided resources."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"So far, the stability has proven to be quite good."
"It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline."
"I have found the live test section with Sauce Labs to be extremely valuable. When you can't quite figure out why a test is failing, you can go to the live test results section within their tool and launch your test (specifying a given OS/browser, or device) manually and step through the test to see the issue more clearly, usually opening up the developer's tool console and watching the network calls and console (within Chrome) to usually find the underlying issue."
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines."
"I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product."
"Connectivity can sometimes mar the testing experience."
"There is some stability issue in the product, making it in areas where improvements are required."
"I would like to see clearer visibility."
"BrowserStack is scalable, but cost is significant for those living in Mexico."
"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."
"If you are inactive for 30 minutes, the solution will close."
"The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports."
"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role. The admin role can really do a lot of stuff, but our infrastructure team, which holds the admin role, is not ready to hand it over to us on the testing team. If Sauce Labs had permissions associated with roles, where this role could do this activity and that role could do that activity, it would be easier for us."
"We have had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt."
"Progress towards reducing application testing time can be made."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"I would like to see improved network connectivity and it should allow playback for native apps."
"Lacks the ability to start multiple tests simultaneously."
"The pricing model of Sauce Labs could be more flexible. Sauce Labs has just one price for the type of solution and a set number of devices. Other solutions have a fee for the base solution and an additional cost per device. If you're a smaller organization, you have to consider your needs. Some smaller companies still need to test various devices, so my advice is to start small and scale up as needed. We had initially planned to start big, but that would have been a big waste."
BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while Sauce Labs is ranked 11th in Functional Testing Tools with 113 reviews. BrowserStack is rated 8.0, while Sauce Labs is rated 8.8. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". BrowserStack is most compared with LambdaTest, Perfecto, Tricentis Tosca, CrossBrowserTesting and Bitbar, whereas Sauce Labs is most compared with Perfecto, LambdaTest, OpenText UFT One, Bitbar and Katalon Studio. See our BrowserStack vs. Sauce Labs report.
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We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
