We compared Centreon and Nagios Core across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Centreon features a user-friendly interface with useful options for customization and manual configuration. Users like the solution’s flexible dashboards and the ability to create plugins. Nagios Core is an adaptable solution praised for its integration, customizability, and ability to effectively monitor server availability and network connectivity.
Room for Improvement: Some Centreon users requested better documentation and more flexibility to customize reporting. Other areas for improvement include auto-scanning efficiency and integration. Nagios Core users have requested better documentation, improved scalability, and a more user-friendly configuration process.
Service and Support: Centreon is highly regarded for its prompt and knowledgeable customer service that offers support in multiple languages. However, some customers feel that the lower levels of support are inadequate. Nagios Core lacks direct customer service, but users can generally find help from a supportive open-source community and large knowledge base.
Ease of Deployment: Centreon's initial setup is described as time-consuming and complex. The deployment varies in duration depending on the IT infrastructure. Nagios Core's setup is generally seen as well-documented and straightforward.
Pricing: Centreon's cost depends on the company's size. It is affordable and suitable for small companies, but it can be costly to scale up. Nagios Core is free, but users may incur costs for installation and configuration.
ROI: Centreon delivers value by helping users identify and resolve critical issues fasters, which could yield large savings. Nagios Core users say they have saved money by replacing paid monitoring tools with this open-source solution.
Comparison Results: Centreon is a flexible solution offering a range of customization options. The solution has earned high marks for support and affordability. At the same time, users say the setup can be complicated and time-consuming. Others said that auto-scanning and integration have room for improvement. Nagios Core is a flexible open-source solution that is highly customizable and offers robust functionality commonly found in paid enterprise solutions. However, some users have said that Nagios Core becomes unwieldy when used at a large scale and that the documentation could be more thorough.
"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"Centreon's most valuable feature is Opsgenie."
"E-mail alert notifications are valuable."
"For servers and for applications, it was very, very efficient."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"Predetermined templates allow for simple and fast service monitoring configuration."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"The solution is quite efficient."
"Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs."
"It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."
"Alert calls occur anytime a service goes down or a matrix is difficult and that helps us to quickly restore service and transfer work."
"The notifications are definitely one of the most valuable features of Nagios Core. We know what to look for and what to expect when things are down."
"I like the way the solution sends alerts and how it keeps on escalating them."
"The application performance monitoring feature is valuable."
"Nagios monitors our servers, so we know if anything goes wrong and can solve the problem before it happens."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"Nagios Core does not have a graphic display."
"It is a bit slow due to latency."
"The UI is a little outdated and graphics could be displayed in a better way."
"Cloud monitoring is an area for improvement because there aren't too many plugins available."
"The scalability needs improvement, it's not scalable at this time."
"There is room for improvement in the graphics."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
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Centreon is ranked 11th in Network Monitoring Software with 27 reviews while Nagios Core is ranked 7th in Network Monitoring Software with 46 reviews. Centreon is rated 8.6, while Nagios Core is rated 8.0. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". Centreon is most compared with Zabbix, PRTG Network Monitor, Icinga, Nagios XI and Datadog, whereas Nagios Core is most compared with Zabbix, Nagios XI, Icinga, OP5 Monitor and LogicMonitor. See our Centreon vs. Nagios Core report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.