We performed a comparison between Cisco DNA Center and Citrix ADM based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network."
"The solution has the capability to scale."
"It is simple to manage and it is all done from a single dashboard."
"We have many people from the team who manage a lot of devices. By using Cisco DNA Center, it has taken some of that burden away, we are impressed with it. We did the investment in CAPEX, but in the OPEX was very low."
"It is a stable solution."
"What I found valuable in Cisco DNA Center is the Software-Defined Access Network, so the entire LAN network can be centralized and managed from a single dashboard. Cisco DNA Center is suitable for centralized management and lets you deploy switches in a centralized fashion. You can also do multiple switch port configurations simultaneously and segregate your traffic into multiple fabrics. Another valuable feature of Cisco DNA Center is enhanced security through Scalable Group Tags. Cisco DNA Center can be integrated with your Cisco ISE to enhance the port securities, and this paves the way for Software-Defined Networking in the LAN segment, which is the main advantage of Cisco DNA Center. I also like that you can use Cisco DNA Center for data assurance or correlation. The solution shows your network and client health parameters, which I find convenient for troubleshooting."
"The monitoring features are very useful for network engineers."
"Content filtering, security layer, and application customization features are the most valuable."
"We like the periodic upgrades and backups, also made via ADMs, and it makes our environment much more robust and reliable."
"The most valuable features are for the ADMs and the overall monitoring environment."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"Available on any device and can be accessed on a wide area network."
"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."
"The most impressive thing about Citrix ADM is that we don't encounter latency."
"The analytics are a great feature."
"The solution's technical support is an area with which my company's clients have a problem. Cisco doesn't provide good technical support unless a user has a big account that Cisco wants to retain."
"Technical support could be better. The price could be better, and it could be more stable."
"I would like is to have a small information pointer available. It could be a plus feature that I want to implement. When I hover my mouse over the user interface, it should provide a brief explanation. It would be helpful to have it incorporated into the UI."
"An area for improvement in Cisco DNA Center is the latency in data correlation. For example, sometimes, when an issue happens, and I check the logs, I can't find the corresponding log. There's a delay in log replication, so this is what needs improvement in Cisco DNA Center. Reporting in Cisco DNA Center could also be improved because it only has a few templates, and you can't customize it based on your requirements. There aren't many options available in Cisco DNA Center regarding reporting, versus Cisco Prime, which has excellent features for different levels of detailed reports. I'd like to see real-time data replication in the next release of Cisco DNA Center, similar to what's done in Meraki. Data in Meraki is real-time with no delay, so data is immediately replicated in the cloud. Currently, there's a lag in Cisco DNA Center, and addressing that lag is the enhancement I'd like to see in Cisco DNA Center. The solution also needs to be more user-friendly."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
"Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it."
"We encountered issues with their response times, which had a big impact on our workflow."
"The network, data center, and SD-WAN are all being treated as different services, but I would like to have only one solution to manage all of them."
"Deployment is complicated."
"Citrix ADM needs to improve on its additional features and reduce the communication ports."
"They need to make the solution a little more familiar with easy study guides, learning videos, etc."
"When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version. There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years."
"I would like to see the virtual and desktop license included in the pricing."
"The interface could be improved, some customers struggle with that."
"The tool's pricing is a pain point since we have many cheaper alternatives."
"Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version."
Cisco DNA Center is ranked 1st in Network Management Applications with 37 reviews while Citrix ADM is ranked 9th in Network Management Applications with 9 reviews. Cisco DNA Center is rated 7.8, while Citrix ADM is rated 8.4. The top reviewer of Cisco DNA Center writes "Practical implementation of VXLAN is good and provides centralized control". On the other hand, the top reviewer of Citrix ADM writes "A tool for centralized management including inventory and sales tracking". Cisco DNA Center is most compared with Cisco Prime, Aruba Airwave, SolarWinds Network Configuration Manager, Juniper Mist Wired Assurance and Huawei eSight, whereas Citrix ADM is most compared with SolarWinds Network Configuration Manager and DX Spectrum. See our Cisco DNA Center vs. Citrix ADM report.
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