We performed a comparison between Cisco ISE (Identity Services Engine) and Cisco Secure Email based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the provisioning of the device so as to ensure that they are compliant with the security policy that we need to have."
"I really enjoy the live log section. Sometimes, you will have someone who is having issues connecting to the network, and then you have to ask them the dreaded question of, "Did you type a password wrong?" They will probably tell you, "No," but the live log can help sort that out. It gives us that extra ability to assist the end user and make sure that we are making them happy."
"Visitors can be granted access to the wifi network using their cellphones, notebooks or tablets in a very easy way. The ease of accessibility that anyone can have to the network is very quick and is a big improvement in our network."
"The feature that I most like is that it can notify me whenever someone plugs in their device, which is not allowed. I get notifications for new laptop devices. I think the user interface looks good compared to previous versions."
"Stable network administration solution that can be installed easily, and comes with fast technical support."
"It's easy to change and add policies."
"Cisco ISE's integration with other external identity servers like Duende is very simple and easy."
"The return on investment we have seen is related to time in terms of troubleshooting. The logs, such as the security logs, inform us of the issues that people have had. ISE has been very instrumental in helping isolate those issues. We've seen a lot of cost savings because we don't have to pay an IT person to waste time doing something that should be instantaneous."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"ATP has been the most valuable in improving our email security posture."
"This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"Cisco Secure Email's most valuable is email certification."
"Whenever we see the authentication logs, we can't see what device we're logging into... We can see who logged in, but we can't see the IP address of the device... I'm sure that's available. We just haven't figured out how to properly deploy it."
"The user interface could be improved to make it more user-friendly."
"I would like to see them simplify the dashboard. It's very configurable, but, at the same time, it's not easy to maneuver through it. They should "Merakify" it."
"They should improve the documentation. There tends to be a lot of old text, or the new things aren't always up to what's been released on the code, and sometimes the documentation is inconsistent."
"On the network services devices, when you click on filter, the filter comes up. However, when I type in a search and I want to click on something it defaults back to the main page. I keep having an issue with that, and I'm not doing anything wrong."
"I'm frustrated by the resource consumption and how many resources it needs to run. It takes a lot of RAM. It takes a lot of space and a lot of IO power. It's frustrating to do upgrades because it takes a long time."
"There is room for improvement in its ability to allow end users to self-enroll their devices. Instead, you should be able to assign that permission by AD group, which is currently not available."
"There are issues with respect to the posture assessment function. It's been observed that customers are not receiving total access to the network because the assessment agent is glitchy and malfunctions from time-to-time. I would like to see refining of the compliance assessment and adding more detailed compliance of endpoints on the user end."
"The tool's pricing can be improved."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"While Cisco offers excellent solutions and innovations, the pricing may not be suitable for everyone. The cost of the software is relatively high. In the current market, there are numerous competitive alternatives that focus on security, enterprise networks, and various other aspects. Cisco, being a comprehensive provider, extends its expertise across data, servers, storage, and security, making them a preferred choice for many enterprises. However, when it comes specifically to security solutions, there are other vendors that specialize solely in this domain, offering competitive options."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
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Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 138 reviews while Cisco Secure Email is ranked 10th in Cisco Security Portfolio with 56 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Cisco Secure Email is rated 8.4. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Cisco Secure Email is most compared with Microsoft Defender for Office 365, Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection. See our Cisco ISE (Identity Services Engine) vs. Cisco Secure Email report.
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