We performed a comparison between Trend Micro XDR and Cisco SecureX based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to threat prevention, real-time visualization, and ability to prioritize network-based detection and response. Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering.
Comparison Results: Our users prefer Trend Micro XDR over Cisco SecureX. Trend Micro XDR is praised for its comprehensive attack view, high detection rate, and easy setup. Cisco users say SecureX would benefit from better documentation and search features.
"I have found the ability to delete unwanted threats beneficial."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"The threat intelligence is excellent."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"The most valuable feature is the network security."
"I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"Integrates well with our existing security infrastructure."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing."
"It has good vulnerability protection."
"For scalability, I would give a rating of ten out of ten."
"We are very impressed with the single pane of glass visibility that Trend Micro XDR provides."
"The most important thing for us as a customer is that we can spend more time in other places as it's simpler to have that overview. We have much more time for other tasks."
"The search features help us try to correlate information and identify any suspicious activity."
"I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions."
"I like Vision One's observed attack techniques feature. It lets you see what an attacker is doing, how they have tried to exploit a machine, or how malicious code is operating. It helps us discover indicators of compromise so we can write better rules for detection."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"The mobile app support for Android and iOS is difficult and needs improvement."
"The licensing is a nightmare and has room for improvement."
"The tool gives inconsistent answers and crashes a lot."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"Enhancing automation capabilities could further improve the product."
"Remediation stuff could be integrated into the product's automation."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"One of the improvements the product needs is more integration with collaboration platforms."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"They are planning on adding the Security Playbooks as a complete feature. In the preview mode, it is available; however, it is not released."
"Trend Micro doesn't have the next-generation firewall."
"We'd like to see a few more integrations."
"Reporting could be a little bit better. They are working on it, and it is getting better."
"The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions."
"They have a DLP module in Tredn Moicros and they need to enhance its capabilities."
"The deployment process could be more streamlined over the existing infrastructure, as it was not as easy as we thought."
"Vision One's search could be improved. While the platform is very user-friendly, the search feature uses terms that aren't as intuitive."
Cisco SecureX is ranked 13th in Extended Detection and Response (XDR) with 13 reviews while Trend Vision One is ranked 6th in Extended Detection and Response (XDR) with 43 reviews. Cisco SecureX is rated 9.0, while Trend Vision One is rated 8.6. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics, Wazuh and Fortinet FortiSOAR, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Vision One Endpoint Security, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Cynet. See our Cisco SecureX vs. Trend Vision One report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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