We performed a comparison between Cisco Web Security Appliance and Fortinet FortiGate SWG based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"It also has high availability."
"The most valuable feature is that we can use it as a proxy."
"The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
"The product is stable."
"The tool has good Umbrella DNS security."
"The tool has good Umbrella DNS security."
"Cisco regularly upgrades features for the customer's security requirements."
"It's a scalable product."
"FortiGate is easy to use, and I also like its VPN."
"The most valuable features of Fortinet FortiGate SWG are IPS and scanning."
"We have found the product to be scalable."
"The most valuable feature of Fortinet FortiGate SWG is inspection."
"The interface is user-friendly, so it's easy to add policies and block traffic."
"FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great."
"Customers keep on improving their licenses. The solution remains scalable and flexible. On-premises deployments may have some limitations. However, cloud deployments offer a high degree of flexibility."
"The most valuable feature of Fortinet FortiGate SWG is its stability."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"WSA is lacking firewall features."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"This solution could be more secure."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"The solution could improve the graphical user interface. It is not up to the regular standard of what we would expect from Cisco. Additionally, they need to improve the categorization when blocking in the settings. The CLI could have a better view than the graphical user interface but I did not investigate further."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"The solution is not very compatible with other products."
"The software is a bit expensive to renew."
"We can't identify which users are causing challenges when we have issues."
"Support could be improved."
"The solution has many heightened points which we cannot get to without working on CLI."
"They have not yet extended to the cloud."
"There's room for improvement in the interface, especially following their upgrade to version nineteen."
"I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate. Currently, we need to develop APIs to use this interface."
"It is essential to leverage its capabilities more professionally to achieve an even higher level of security."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews. Cisco Web Security Appliance is rated 7.8, while Fortinet FortiGate SWG is rated 8.6. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Advanced URL Filtering by Palo Alto, whereas Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway. See our Cisco Web Security Appliance vs. Fortinet FortiGate SWG report.
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