We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Parallels Remote Application Server (RAS) based on real PeerSpot user reviews.
Find out in this report how the two Application Virtualization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The remote desktop feature allows employees to work from home."
"The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."
"The shadow feature is extraordinary and helps a lot when supporting remote users."
"Citrix offers a range of products that can be used straight out of the box."
"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."
"It is user-friendly and easy to use."
"Citrix Virtual Apps and Desktops is a stable solution."
"For the most part, overall stability is what you would expect."
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"The solution is powerful, and it has good speed and performance."
"We use Cloudpaging to package and deploy the vast majority of our applications to our standard Windows 10 desktops. With the use of Parallels integration into Software2 AppsAnywhere hub, this means we can use the same packages to deliver Windows applications to almost any device - Windows, mac OS, iOS, Android, Linux, Xbox One, PS4 - just by ticking a box."
"The management capability from the RAS portal provides greater control than using pure MS inbuilt into RDS capabilities."
"It is robust. We have some 75 users using it and it doesn't lag. It's very speedy."
"Its price and ease of use are the most valuable. It is simple and has good performance."
"It permits us to control the applications that our users are able to get to, in a seamless manner. We're able to distribute applications to users' desktops, just like those applications are on each user's computer, but they're not."
"We use RAS to publish cloud desktops to our clients. The ability to easily publish resources to a subset of users is what we find most valuable."
"Valuable features include the ability to set up security groups for accessing certain apps, and the ability to add apps easily and centrally without touching the servers they’re hosted on."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"For us, pricing is the most important feature to improve."
"The user profiles could use some improvement."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"The initial setup is complex."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"The initial setup has room for improvement."
"My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones."
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"We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is."
"Currently in the RD Session Hosts – Sessions section, I can see what server a user is logged into but not what app he is using. Being able to do so would be immensely helpful when a non-technical user is complaining of issues, but I can’t tell which app he is using, and he is actually logged into multiple servers since they serve multiple apps."
"Sometimes you need to understand how to use load balancing and the gateway in order to scale, which means the team may need some additional technical knowledge."
"HALB is not stable in our environment. When running two HALBs we have stability problems, so we use an active one and a passive for backup. Also, it would be nice to implement an upgrade of the environment without having to stop the servers. As it is, this must be done during off-hours."
"We have had significant, ongoing issues with printing. It would be great to have a best practice for dealing with printing that we can offer to our customers."
"The solution's application virtualization feature needs improvement."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution."
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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Application Virtualization with 90 reviews while Parallels Remote Application Server (RAS) is ranked 5th in Application Virtualization with 24 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Parallels Remote Application Server (RAS) is rated 8.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Parallels Remote Application Server (RAS) writes "Provides good scalability and a secure environment". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and Microsoft App-V, whereas Parallels Remote Application Server (RAS) is most compared with Microsoft Remote Desktop Services, Citrix Workspace, Parallels Desktop, NVIDIA GRID and VMware Workstation. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS) report.
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