We compared F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler based on our user's reviews in several parameters.
The F5 BIG-IP Local Traffic Manager (LTM) is praised for its efficient traffic distribution and excellent customer service, with users highlighting the product's positive return on investment. In contrast, Citrix NetScaler stands out for its robust load balancing capabilities, security features, and scalability. Users also appreciate the competitive pricing and responsiveness of the support team. Enhancements desired for F5 BIG-IP LTM include improved documentation and user interfaces, while Citrix NetScaler users seek improved scalability and compatibility with applications.
Features: F5 BIG-IP LTM excels in efficiently distributing traffic, managing load, enhancing application performance, and ensuring high availability. Citrix NetScaler stands out with robust load balancing, security features against DDoS attacks, secure remote access, and seamless scalability.
Pricing and ROI: The setup cost for F5 BIG-IP Local Traffic Manager (LTM) is described as easy and straightforward, without any complications. It offers flexible and customizable licensing options. Citrix NetScaler also has a straightforward and easy setup cost, with users mentioning its cost-effectiveness. It offers competitive and reasonable pricing and flexible licensing options., F5 BIG-IP LTM and Citrix NetScaler both offer favorable ROI according to user feedback. F5 LTM is valued for its contribution to business success, while Citrix NetScaler delivers positive outcomes and benefits for users.
Room for Improvement: The F5 BIG-IP Local Traffic Manager (LTM) could benefit from better documentation, more intuitive user interfaces, streamlined workflows, improved ease of use, more responsive customer support, and timely updates. In comparison, users of Citrix NetScaler desire improved scalability, more intuitive interfaces, enhanced documentation and support, and resolution of compatibility issues with certain applications.
Deployment and customer support: The user feedback for F5 BIG-IP Local Traffic Manager (LTM) indicates varying durations for establishing a new tech solution, with some users mentioning three months for deployment and an additional week for setup, while others mention a week for both. Citrix NetScaler users mention different timeframes for deployment and setup, emphasizing that both should be considered or that they may refer to the same period., The customer service for F5 BIG-IP LTM is highly commendable, with knowledgeable and responsive representatives. Users appreciate the prompt resolution of issues and professional support. Citrix NetScaler also provides satisfactory customer service with a helpful and responsive support team, offering effective solutions.
The summary above is based on 60 interviews we conducted recently with F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler users. To access the review's full transcripts, download our report.
"Unified Gateway allows me to provide secure external access to applications for suppliers and customers while requiring Multi-Factor Authentication."
"Helped us a lot with load balancing."
"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
"The most valuable features of Citrix ADC are load balancing and application firewall."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
"Its customer support service is good."
"The most valuable feature is the SSL VPN."
"Most of the functions are user-friendly and great."
"We have multiple solutions we can deploy through the F5."
"Our experience has been very good, in terms of performance, and securing our application infrastructure."
"The scalability of the solution depends on the sizing of the network. Generally, the scalability is quite good."
"F5 BIG-IP Local Traffic Manager (LTM) improves the resilience and quality of the application itself, the speed and the user experience for the application. The data that the users need from the application is actually acquired faster. So, it provides faster data acquisition."
"The value and impact of using F5 BIG-IP LTM for application delivery control in our organization are significant."
"It supports APIs and virtual additions for cloud and VMware."
"Load balancing generally brings high availability and a bigger ability to scale out. In some cases, it brings security, depending on how it is configured."
"F5's attack signatures and automation are the most valuable features. The disaster recovery capabilities are also excellent. You don't need to do anything. It has automatic failover from production."
"The solution should be able to scale more effectively than it does."
"Does not include security. A web application firewall would be a nice addition."
"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
"There is room for improvement regarding the pricing policy for Citrix offices."
"The tool needs to add a feature where we can access the network policy access manager."
"There are certain features that are very useful and Citrix makes you pay a bit more for them."
"I would like to see support for scripting, like "iRule", which gives you the option to implement any configuration which is not available out of the box."
"It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus."
"The analytics should provide insight into latency across various traffic routes and virtual servers."
"I would like F5 to incorporate the ability to create your own custom roles and customised permissions within the product set. I have seen many customers wanting to give a certain level of access for the purposes of out-of-hours servicing to out-of-hours staff or teams that fulfill an operations type role."
"F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists."
"F5 BIG-IP Local Traffic Manager could improve by having an FNI feature for a single source to multi-domain load balancing."
"The synchronization does works fairly well. However, if I were to make changes, I would make it easier to start the sync process."
"For a future release, I would like to see more features in the cloud."
"The management interface is unclear, complex, and not concise. I would like a better user interface."
"We need best-practice information. They have something called DevCentral and a blog. But we want something from F5 itself regarding how to tackle the false-positive configurations. If you go into detail with so many configurations it will find so many false positives from the moment it is enabled that it will quickly impact your applications, and it will not work."
More F5 BIG-IP Local Traffic Manager (LTM) Pricing and Cost Advice →
Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while F5 BIG-IP Local Traffic Manager (LTM) is ranked 1st in Application Delivery Controllers (ADC) with 116 reviews. Citrix NetScaler is rated 8.4, while F5 BIG-IP Local Traffic Manager (LTM) is rated 8.2. The top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". On the other hand, the top reviewer of F5 BIG-IP Local Traffic Manager (LTM) writes "Helps deliver applications to users in a reliable, secure, and optimized way". Citrix NetScaler is most compared with Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy, Loadbalancer.org and A10 Networks Thunder ADC, whereas F5 BIG-IP Local Traffic Manager (LTM) is most compared with Fortinet FortiADC, Microsoft Azure Application Gateway, NGINX Plus, A10 Networks Thunder ADC and HAProxy. See our Citrix NetScaler vs. F5 BIG-IP Local Traffic Manager (LTM) report.
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We monitor all Application Delivery Controllers (ADC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.