We compared Commvault Complete Data Protection and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"Scalability, as well as stability, are a couple of important parts of this solution."
"The user interface is very easy to navigate."
"The solution includes the best compatibility metrics for integration and they are managed by Google support."
"Commvault is both very stable and scalable."
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."
"The use of hyperscale storage hardware and Commvault software has allowed us to create a large storage pool and achieve significant savings in our back-end storage costs."
"Technical support is great."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"This is a user-friendly solution that has a lot of certifications and documentation for the Microsoft Hyper-V infrastructure."
"It has saved us numerous times from power outages and server failure."
"They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."
"The updates are problem-free, so we can keep Nakivo up to date on the server and NAS too."
"Nakivo has improved our organization largely due to the fact that it is an extremely robust backup system."
"The back-up and restore functions work great and it's easy to use."
"The chat functionality with Nakivo Support in the web interface is very unique and we love it."
"The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful."
"We do not use Command Center, but we are using CommCell Console. We're navigating and manipulating the entire environment by using CommCell Console, and we are comfortable with it. We didn't find Command Center user-friendly. We found it a bit difficult to use. It decreases the efficiency of the tasks to be performed. It was probably implemented as a centralized application to manage all environments, but it was probably not a good idea. I and my colleagues across the globe are comfortable with using CommCell Console rather than Command Center."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"I would like more communication informing us on what Commvault is doing in the background."
"Its technical support could be better."
"The customer support is not good."
"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."
"Endpoint backup."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL."
"We are satisfied with Nakivo, but if anything could be improved, I think it would be more real-time as opposed to email support availability."
"It is missing the file and folder backup; however, this product is meant for virtual machine backup and recovery, so that is really outside of the scope of the software."
"There could be better integration with other solutions, such as Amazon S3."
"I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."
"The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download."
"Nakivo's implementation documentation could use a little beefing up."
"The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Commvault Cloud is rated 8.6, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and IBM Spectrum Protect. See our Commvault Cloud vs. NAKIVO Backup & Replication report.
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