We performed a comparison between CrowdStrike Falcon and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The product is very easy to use."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"The ability to hunt that IM data set or the identity data set at the same time is valuable. As incident response professionals, we are very used to EDRs and having device process registry telemetry, but a lot of times, we do not have that identity data right there with us, so we have to go search for it in some other silo. Being able to cross-correlate via both datasets at the same time is something that we can only do in Def"
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"Its most significant advantage lies in its affordability."
"Microsoft Defender XDR is scalable."
"It provides very good protection and the ability to crosscheck environments."
"I like the Overwatch feature the most."
"I have found the connection to search the hosts for detections very useful in CrowdStrike Falcon."
"The most valuable feature of CrowdStrike Falcon is crowdsourcing intelligence."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"The most valuable feature is that we don't need to re-image machines as much as we had to."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"Customers say they want absolutely seamless integration between other Microsoft solutions and Defender XDR, including the ability to change device settings within the Defender portal. They need to contact the IT team responsible for the device management tools to change some settings. They would prefer that those changes be initiated directly from the Defender portal or applied from Intune without involving the IT operations team."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"Intrusion detection and prevention would be great to have with 365 Defender."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"Stability could be improved by avoiding frequent changes to the interface."
"The user interface of Microsoft 365 Defender could improve. They could make it simpler."
"It would be nice if the dashboard had some more information upfront, and looked a little better."
"On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."
"CrowdStrike should provide better visibility in its reporting. There should be more forensic details about detected threats."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"CrowdStrike costs a little more than its competitors."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"We can do a threat analysis of any machine at any time, but that threat analysis is very limited."
"Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The reports in the endpoint area of Elevate can be improved."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews. CrowdStrike Falcon is rated 8.8, while Fidelis Elevate is rated 8.4. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, VMware Carbon Black Cloud, Darktrace, Trellix Endpoint Security (ENS) and Symantec Endpoint Detection and Response. See our CrowdStrike Falcon vs. Fidelis Elevate report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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