We performed a comparison between CyberArk Privileged Access Manager and WALLIX Bastion based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its' quite stable."
"Password rotation, session recording & isolation and on-demand privileges."
"Rather than multiple tools for maintaining regulatory compliance around passwords and privileged accounts, we have centralized as much as possible with CyberArk. This is now a one stop shop for end users to access their elevated credentials."
"It is an extremely scalable solution."
"All access to our servers by both staff and vendors is monitored and recorded."
"We are maintaining compliance in PCI, SOX and HIPPA, which is a big thing. Auditors really like it, and it has made us stay compliant."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"It enables us to secure accounts and make sure they are compliant."
"WALLIX Bastion's most valuable feature is the Access Manager because you can use it and access the data center without any client VPN."
"The solution's technical support team is helpful."
"I like that it's Linux-based, and you don't need to have separate implementations, extra database licenses, or enterprise licenses. I think because it's Linux-based, it's more seamless than Windows. I also like the access manager, which I think is a super tool. Everything is browser-based, and you don't need a VPN. So, that's a great thing."
"The interface is very simple. It doesn't need any plug-ins, just browsers that are installed at the beginning."
"Its video recording capabilities have definitely been key for us."
"The support is great. They offer 24/7 support, but the specific level of support depends on your subscription. There's a weekday-only option, and a 24/7 option that covers all days of the week. They also have offices in different regions, including West Africa, so people there can easily get support. There's no need to worry about getting assistance."
"We use WALLIX Bastion to provide access and to monitor sessions."
"Its pricing is a big challenge here. When it started, the product came in at a very low cost. Now, they are the leaders in the market, so the cost has grown and is quite huge."
"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"I would love them to improve their UI customizing features."
"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"Sometimes the infrastructure team is hesitant to provide more resources."
"I would like to see better usability for non-technical people."
"WALLIX Bastion is GUI-driven, but it sometimes needs some management."
"Based on my experience as a sales tech person, one area of improvement could be a more unified licensing model."
"The password management needs improvement. Management of Access Manager should be improved as well."
"For me, the main issue has to do with the system performance itself."
"There could be more automation features for the solution."
"It would be better if I could manage multiple accounts in one place, like CyberArk. With WALLIX, you can only manage one account, and you are given a separate category. You have to click on each connection to do anything. For example, CyberArk might give three options for one connection if you want to have an interactive user-level experience. But with WALLIX, you have to click three times to get that access. Also, the biggest disadvantage of WALLIX is the reporting. I feel like it's very weak in reporting when compared to the other solutions. As a solution, they're good and stable. But they need to make their reports neater and better. Right now, we're going to the console and then pressing buttons every single time."
"The product doesn't have behavior analytics. They promised to develop this, but only for the cloud, not for on-premise versions."
"The performance of WALLIX Bastion's password manager is very low."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while WALLIX Bastion is ranked 9th in Privileged Access Management (PAM) with 8 reviews. CyberArk Privileged Access Manager is rated 8.8, while WALLIX Bastion is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of WALLIX Bastion writes "Used to provide access and to monitor sessions". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, One Identity Safeguard and ManageEngine PAM360, whereas WALLIX Bastion is most compared with BeyondTrust Privileged Remote Access, Fudo PAM, Delinea Secret Server, One Identity Safeguard and Teleport. See our CyberArk Privileged Access Manager vs. WALLIX Bastion report.
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