We performed a comparison between Darktrace and Perception Point Advanced Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The basic features are okay and I'm satisfied with the Defender."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The product's scalability is good."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Microsoft Defender for Office 365 is a stable solution."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"We have found the product to be stable and issue-free."
"It is very stable and easy to use."
"The AI-based pattern is the most valuable feature."
"I like the dashboards, which are cool. They are more user-friendly, in my experience. Its learning capabilities are really good."
"The main valuable feature is that we don't need a lot of analysts. With few analysts, we have all the network monitored, 24/7."
"The most valuable feature has been the behavioral analytics that allows us to monitor all the traffic."
"In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful."
"It provides a comprehensive, detailed view of network activity and whatever is happening inside it."
"The most valuable feature of Perception Point Advanced Email Security is the filtering and securing of emails."
"The most valuable feature is the technical support services."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"The most valuable feature is the hardware-assisted platform module."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The pre-sales cost calculations could be more transparent."
"The company should focus on adding threats that the solution is currently unable to detect."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The UI needs to be more user-friendly."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The program is quite expensive."
"Darktrace requires numerous configurations. It would be beneficial if the configuration could be made simpler."
"It's a very complex platform."
"They just need to make it a little bit more accurate as far as their alerts are concerned. It does generate some false positives that you have to tune. You have to do a lot of tuning when you first get it because of the false positives, but once it is all tuned up and ready to go, it will do its thing from there."
"The module can improve so that every time it's more intelligent."
"The solution could be easier to use."
"In the next version, I'd like to see penetration testing."
"A reporting portal could be a great addition to help customize reports."
"Email alerts should be available in real-time."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I am sending a colleague that malicious content."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"They need more customer engagement. The product works very well. The IR works very well when we contact them. However, day-to-day, they should have more in communication with their customers explaining new products and features. There is possibly something that if I would know about it, then I would buy and use it. Maybe I need it. They need to improve their communications."
"I think the interface could be improved in the next release."
"There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into."
"It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions."
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Darktrace is ranked 12th in Email Security with 66 reviews while Perception Point Advanced Email Security is ranked 16th in Email Security with 21 reviews. Darktrace is rated 8.2, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Perception Point Advanced Email Security is most compared with Avanan, Proofpoint Email Protection, IRONSCALES, Sophos Email and Barracuda Email Security Gateway. See our Darktrace vs. Perception Point Advanced Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.