We performed a comparison between Darktrace and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Does a thorough job of examining email and URLs for malicious content."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The product's scalability is good."
"The deployment capability is a great feature."
"I have used multiple solutions, but its graphical user interface is quite interesting and quite descriptive. There are a lot of video animations, and we can easily see how the data is transferred between various points. That's something really interesting. It is also quite easy to understand for a new user."
"I find the complete portfolio to be excellent."
"One thing I appreciate is Antigena Email, which is for email protection."
"It is very stable and easy to use."
"The AI-based pattern is the most valuable feature."
"The most valuable feature is the solution's ability to trim out the false positives and point your attention to the real important stuff."
"I particularly like Antigena and the analytics around the real-time monitoring of our network. I also like its reporting because it has got a seven-day reporting period within the system. Every time you run the reports, it gives you the data about the previous seven days. I like that because it is in real-time. I enjoy reading those reports and getting a very clear and decisive idea of what's happening on my network on a real-time basis. I like the actual real-time monitoring of spoofing and things like that. I also like the user monitoring as well as the network logging capabilities."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"The analytics are important because if there is an abnormality then it provides that information to us."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"WatchGuard Threat Detection and Response is a reliable solution."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"The solution is very easy to use."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"We need to be able to whitelist data at the backend."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft Defender for Office 365 should be more proactive."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"We need a separate license and we don't know how to get the license that is required."
"There is room for improvement with the UI."
"You should be able to deploy Defender for every subscription without the need to add servers."
"It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."
"Upper management wasn't sold on the value proposition."
"It takes time to go through the interface and pick up things. If it were a more straightforward interface, then it would free up time."
"The dashboard and reporting for this solution could be improved as it is currently complex. The GUI for this solution could also be improved."
"The pricing model is a little too high and could be more flexible."
"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions."
"There is a high ratio of false positive information."
"The price point for the product was too high for what our possible use case could be."
"The website must provide more information on the product."
"I'd like a few extra features, especially around threat severity assessment."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"The ease of detecting where an issue is should be improved."
"The administrative UI/UX could be significantly improved."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
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Darktrace is ranked 12th in Email Security with 66 reviews while WatchGuard Threat Detection and Response is ranked 26th in Endpoint Detection and Response (EDR) with 12 reviews. Darktrace is rated 8.2, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Trend Vision One, SentinelOne Singularity Complete, Fortinet FortiEDR and Huntress.
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