We performed a comparison between Dynatrace and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to automatically identify infrastructure. It also offers session replay and impressive visualization features. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Dynatrace offers a solid ROI by decreasing downtime and saving customers money by consolidating tools. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective."
"The deployment configuration and everything is simple. It is not that complicated."
"We have improved performance by 50% and determined conflicts in the application to eliminate errors."
"I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"We use Dynatrace for performance testing. We use it to dig down for application layer or slowness issues, getting a clear idea of what is causing the issues, then reporting back to the engineering team."
"Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps"
"It identifies problem areas and performance issues."
"Automatic instrumentation of new services and technology without the need to install specific agents or modules."
"The log analysis and reporting are both quite good."
"Special notifications about compromised phones are valuable because we have some guest networks, and sometimes, people are connecting phones that are connected to compromised websites. We want to be informed about it. We sometimes have some cases where we want to analyze the connection from inside to outside ports. So, it helps with a lot of things. It depends on our needs."
"The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services."
"It is a simple and solution."
"The initial setup is straightforward."
"FortiAnalyzer has a robust ability to find a compromised host on your network, and when you identify a compromised host, you can address it."
"Provides detailed log reports"
"FortiAnalyzer's reporting features like graphs, threat intelligence, and vulnerabilities analysis are helpful. Fortinet knows how to do reporting. You can customize your reports to show exactly what you want to analyze. It's user-friendly and doesn't require a lot of effort."
"I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook)."
"Definitely something to be improved is that OneAgent runs as a route, and not all applications want to run as route. Part of the problem is different technology companies will have various rules, regulations, and policies around what can run as a route."
"If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"I would like to see more features from the desktop client included in the web client."
"We sometimes have to run plugins on docker containers."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"There are lots of features to share information, but we need to learn to leverage that, both on the web browser and on the mobile app."
"The setup of the solution can be improved because it is currently complex."
"The support could be better for Fortinet FortiAnalyzer here in Mexico."
"Fortinet FortiAnalyzer could improve by having better integration with other vendors."
"Fortinet FortiAnalyzer cannot receive any queries. They should add this feature in the future to help manage solutions."
"I think some improvement is required in real-time log monitoring, as sometimes it gets stuck or displays results after a delay."
"The solution can improve the incident response function to provide more detailed information on where the incident is originating."
"The solution could improve by allowing the ability to search logs in integrated solutions."
"The solution costs too much."
Dynatrace is ranked 4th in Log Management with 342 reviews while Fortinet FortiAnalyzer is ranked 7th in Log Management with 87 reviews. Dynatrace is rated 8.8, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and ManageEngine Log360. See our Dynatrace vs. Fortinet FortiAnalyzer report.
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