We performed a comparison between eG Enterprise and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Enormous capability to monitor Citrix environments."
"The product is simple to use."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"The interface is user-friendly, making it easy to use."
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Dashboards are difficult to create, and not so useful."
"The solution needs to enhance the management dashboards."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Needs to improve the networking monitor capabilities."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Back-end configuration is not easy to implement."
"The UI looks a little dated and could do with a refresh."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"My team has had a lot of issues with support."
"If they could combine everything into one product, that would be very helpful."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"Having more technical and support resources available in Saudi Arabia would be helpful."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. eG Enterprise is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and ManageEngine IT360, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our SolarWinds NPM vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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