We performed a comparison between eG Enterprise and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The product is simple to use."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"eG Enterprise has a single pane of glass for observability and monitoring."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"The most valuable feature is application monitoring."
"The most valuable feature is the Access Rights Manager."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The integration must be improved."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"would like to see improvements in the alarm display console."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The solution needs to enhance the management dashboards."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"The setup was complex. We had local support to assist us."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
eG Enterprise is ranked 41st in Application Performance Monitoring (APM) and Observability with 20 reviews while SolarWinds Server and Application Monitor is ranked 17th in Application Performance Monitoring (APM) and Observability with 38 reviews. eG Enterprise is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and PRTG Network Monitor, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our SolarWinds Server and Application Monitor vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
