We performed a comparison between Fortinet FortiSIEM and LogicMonitor based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."FortiSIEM's best features are the dashboards and customization."
"To add workers and even collectors is pretty easy."
"Analytics is the most valuable feature. The business service summaries in the dashboards and the correlations for the SIEM are also valuable features."
"Fortinet FortiSIEM needs to provide better API integrations to users."
"The product's initial setup phase was easy."
"AccelOps can handle a lot of data and it's just so important to true monitoring. Also, I can create a lot of rules to detect anything I like."
"One of the most valuable features is that we can combine SOC and NOC operations in the same tool. We can provide NOC and SOC services in the same tool for two separate teams. There are plenty of third-party solutions that integrate with FortiSIEM. All these solutions already have a ready integration, and we have the possibility to create a custom connector for these solutions. Its reports are also very good."
"The advanced agents used to collect logs have been most valuable. We have also made use of the advanced intelligence this solution offers."
"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."
"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."
"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"Creating parsers to try make unknown events or currently unsupported devices produce meaningful information is extremely cumbersome."
"Fortinet FortiSIEM could improve to extend to several locations or sites."
"Customer support service could be better."
"The backup and recovery process for this solution needs improvement."
"Network detection and response is a separate product."
"We expect the latest patch from Fortinet FortiSIEM to give the ability to work with signature files."
"When compared with some competitors, in terms of performance, the CPU and RAM requirements and the capability of coordination with development all need some improvement."
"The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."
"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."
"There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem."
"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."
Fortinet FortiSIEM is ranked 10th in Security Information and Event Management (SIEM) with 65 reviews while LogicMonitor is ranked 13th in IT Infrastructure Monitoring with 25 reviews. Fortinet FortiSIEM is rated 7.6, while LogicMonitor is rated 9.0. The top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". On the other hand, the top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". Fortinet FortiSIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, Microsoft Sentinel and LogRhythm SIEM, whereas LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM. See our Fortinet FortiSIEM vs. LogicMonitor report.
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