We performed a comparison between Fortinet FortiSOAR and Trellix Helix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR)."The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"Free ingestion for Azure logs (with E5 licence)"
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"We have no complaints about the features or functionality."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware."
"Microsoft Sentinel comes preloaded with templates for teaching and analytics rules."
"It's great that the solution is integrated with FortiAnalyzer."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The reputation of the brand is very good."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The initial setup is straightforward."
"We use the product for security."
"The most valuable features include predefined use cases and threatening states."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress."
"The playbook is a bit difficult and could be improved."
"Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"The area that needs improvement is integration with multiple third-party vendors."
"The solution’s pricing could be improved."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Fortinet's tech support overall is not great when they are at their best."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"The technology and integrations are important so should continue to be enhanced."
"The solution doesn't connect well with the network devices."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"It should have more cloud connectors. It could also be cheaper."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Integrations could be improved, and the dashboard could be a little better."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 12 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. Fortinet FortiSOAR is rated 7.4, while Trellix Helix is rated 8.6. The top reviewer of Fortinet FortiSOAR writes "A stable solution that has a number of available connectors and is simple to automate". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Fortinet FortiSOAR is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Swimlane, ServiceNow Security Operations and Cisco SecureX, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, IBM Security QRadar and USM Anywhere.
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