We performed a comparison between HeadSpin and Perfecto based on real PeerSpot user reviews.
Find out in this report how the two Mobile App Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the product are the performance parameters it gives us."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."
"Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every new release would be a difficult task. But with Perfecto, it is easy."
"We're working in Agile and we need results ASAP. The fact that the lab provides same-day access to new devices is extremely important to us."
"One of the good things about Perfecto is the scalability that it provides."
"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."
"The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"Support and pricing could be improved."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"The flakiness, or the accuracy, of the test execution can be improved. Also, the responsiveness of their cloud lab could be improved as well."
"We have had some issues with performance, which is something that should be improved."
"The monitoring features, in particular network traffic monitoring, could be improved."
"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."
"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."
"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."
"It would be nice if there were some kind of AI to compile a list of available devices. Currently, we have to look at the web interface to see the available devices, but the pipelines can't do it on their own there. We always need to do this manually, so it would be better if this feature were automated."
"We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely."
HeadSpin is ranked 7th in Mobile App Testing Tools with 6 reviews while Perfecto is ranked 3rd in Mobile App Testing Tools with 23 reviews. HeadSpin is rated 8.0, while Perfecto is rated 8.4. The top reviewer of HeadSpin writes "It fulfills everything from automation to manual performance". On the other hand, the top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". HeadSpin is most compared with BrowserStack, Sauce Labs, pCloudy, AWS Device Farm and Tricentis Tosca, whereas Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and Tricentis Tosca. See our HeadSpin vs. Perfecto report.
See our list of best Mobile App Testing Tools vendors and best Functional Testing Tools vendors.
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