We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is automation, which is quite strong and we are quite happy with it."
"Its interface is well-designed and user-friendly"
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The most valuable feature is its stability, which is why we are using it."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"It's very easy."
"The content management is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"Case Foundation provides a strong security boost."
"The main areas which need improvement are specifically around reporting and analytics."
"The setup and installation process could be made easier."
"The initial setup is actually a really complicated process."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"In terms of improvement, it could be less complex."
"IBM Business Automation Workflow is not a very user-friendly solution."
"Requires a lot of customization code writing which could be reduced."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"There are some features that could be enhanced like the document viewer"
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"90% of the feedback we receive states that the UI is not very user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 22 reviews while IBM Case Foundation is ranked 28th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Nintex Process Platform, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.
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