We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a good solution that we recommend for customers."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The UBA, User Behavior Analytics, is very good."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"As a whole, the product is stable...Technical support is very good."
"It is a stable solution...It is a scalable solution."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"Integration and scalability are the most valuable."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The tool needs to improve its documentation on license scripts."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"IBM Resilient could integrate better with my tools."
"The ability to analyze incidents needs to be improved in the solution."
"The product needs a bit more development."
"The integration could be improved so that it is easy to integrate with other solutions."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The dashboard should be more user-friendly."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"Training and education for both partner and customer, including product marketing need to be improved."
"The solution's support could be improved."
"It's not simple."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"Additionally, it is complex to use, and the pricing should be improved."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while VMware Carbon Black Cloud is ranked 3rd in Security Incident Response with 18 reviews. IBM Resilient is rated 7.6, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, IBM Security QRadar and Fortinet FortiSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR. See our IBM Resilient vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors.
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