We performed a comparison between IBM Security QRadar and Netsurion based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"I have found the ability to delete unwanted threats beneficial."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"The scalability is awesome, because QRadar includes other solutions in the same console."
"It provides many options for searching. I can see devices from different vendors, like Cisco, in one interface, which is good for me."
"It has improved my efficiency."
"Due to the skills shortage, we are able to use it from the standpoint of bringing in a lower level employee or a person who may not have security knowledge."
"I have found visibility very helpful for analytics."
"It can analyze event logs, event security, and give a good consult."
"IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy to pan through the orchestration deduplication. It is very impressive given that we have hundreds of devices that send event logs through."
"It has very rich functionality."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"What I like most about Netsurion is the level of visibility and reporting."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"Expediting incident response is really great."
"Advanced attacks could use an improvement."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"The technical support is poor. Mostly because when I open a PMR for IBM, I am stuck with Level 1 staff. As an engineer, nothing that I am bringing them does not require Level 2 or Level 3 support."
"The AI engine could be smarter."
"The product needs to improve its GUI."
"Technical support could be improved by a bit."
"Integration could be better. They should make it easy to integrate with other solutions."
"IBM technical support is always terrible."
"The solution should enhance its capabilities of UEBA and AI/ML tech modeling."
"There is one problem with QRadar in regards to the add-on apps. The apps can be frustrating. For example, when I add a big app like one of the add-ons for resiliency, add-on applications for QRadar, these applications require different hardware to implement and to deploy. The resiliency connector because there's a considerable amount of data scanning, operates for these apps correctly."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews while Netsurion is ranked 16th in Security Information and Event Management (SIEM) with 24 reviews. IBM Security QRadar is rated 8.0, while Netsurion is rated 8.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response and CyberHat CYREBRO. See our IBM Security QRadar vs. Netsurion report.
See our list of best Security Information and Event Management (SIEM) vendors, best Managed Detection and Response (MDR) vendors, and best Extended Detection and Response (XDR) vendors.
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