We performed a comparison between IBM Security QRadar and Sumo Logic Security based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"Microsoft Sentinel comes preloaded with templates for teaching and analytics rules."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"It is a very good SIEM."
"Technical support is good overall."
"QRadar shows very effective correlations. If you combine all the logins plus user behavior and the current intelligence, it gives a very good correlation for business. I think it reduces the false positives in user activity monitoring because there is a lot of social information to correlate with other data."
"I have found IBM QRadar to be scalable."
"I like the graphical interface. It's so good and easy."
"The playbook engine is flexible and allows for the graphical visualization of processes, enabling the implementation of dynamic playbooks for incident response or testing."
"We can easily monitor many things using this tool."
"Integration is very easy and the reporting is good."
"It helps a lot because we can troubleshoot issues pretty easily."
"The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI."
"Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far."
"With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help."
"We are able to diagnose problems before our customers."
"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."
"We have used it many times to find a root cause of a live issue, then fix the problem in the applications."
"Technical support is always great."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"The AI capabilities must be improved."
"Its documentation is not so simple. It is easy for somebody who is Microsoft certified or more closely attached to Microsoft solutions. It is not easy for those who are working on open-source platforms. There isn't a central point where everything is documented, and there is no specific training or certification."
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"They need to work with other security vendors. For example, we replaced our email gateway with Symantec, but we couldn't collect these logs with Azure Sentinel. Instead of collecting these logs with Azure Sentinel, we are collecting them on Qradar. We couldn't do it with Sentinel, which is a problem for us."
"I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us."
"The technical support is poor. Mostly because when I open a PMR for IBM, I am stuck with Level 1 staff. As an engineer, nothing that I am bringing them does not require Level 2 or Level 3 support."
"A lot of information that we receive for the devices is IP-based, but it would help if we could have a default dashboard in which we can add more details about the assets for which we are receiving the information. For example, if it is a Windows or Linux device, we only get the IP for that particular device. We don't really get the name and other details of that particular device. For that, you have to drill down into your own asset management system. It would be good to have a place where we can probably add this information so that we don't have to look into other tools."
"The price of IBM Security QRadar is an area of concern where improvements are required."
"The user interface is a bit difficult to get used to."
"The interface is very old. IBM should remake it into a more modern interface."
"I'd like them to improve the offense. When QRadar detects something, it creates what it calls offenses. So, it has a rudimentary ticketing system inside of it. This is the same interface that was there when I started using it 12 years ago. It just has not been improved. They do allow integration with IBM Resilient, but IBM Resilient is grotesquely expensive. The most effective integration that IBM offers today is with IBM Resilient, which is an instant response platform. It is a very good platform, but it is very expensive. They really should do something with the offense handling because it is very difficult to scale, and it has limitations. The maximum number of offenses that it can carry is 16K. After 16K, you have to flush your offenses out. So, it is all or nothing. You lose all your offenses up until that point in time, and you don't have any history within the offense list of older events. If you're dealing with multiple customers, this becomes problematic. That's why you need to use another product to do the actual ticketing. If you wanted the ticket existence, you would normally interface with ServiceNow, SolarWinds, or some other product like that."
"When it comes to what could be better, it is always what others are trying to do and what is the roadmap. It can have more integration. It should have more flexible RESTful APIs for integration with applications. These are the things that are always in demand for any of the SIEM solutions, not only for QRadar. Integration is ever-evolving. Nowadays, different versions of mobile handsets are there and data is getting scattered. Users are using their personal handsets to keep the data of the organization. So, it should have a more flexible integration, irrespective of the flavor of the firmware and iOS or Android version. It should have an API that can seamlessly get integrated. It should also provide more flexible control and a more advanced or analytical view to see what exactly is happening across the globe or network. From wherever a user is connecting and accessing the enterprise data, it should give real-time visibility and predictive visibility about what exactly is happening. These things are already there, but there should be more advanced control in terms of managing the security."
"Right now, if you look at the compatibility, if you need to deploy QRadar in a physical appliance you have only two choices of server, their own or a Lenovo server. In today's world, you cannot keep something tied to such a big brand. Clients want to be able to use whatever type of server they want."
"Sumo Logic Security is expensive, and its pricing could be improved."
"From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc."
"I would like to see improvement in the user experience when configuring things, ingesting logs, and creating ports."
"The integration with multiple sources could be better."
"If you look at some of the other offerings right now that are available in the market, they do offer APM as well as the product they're offering. I believe Sumo Logic is not there yet. So that's something which I would love to see."
"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."
"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."
"The initial setup is the most stressful, like learning how to use it."
IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews while Sumo Logic Security is ranked 17th in Security Information and Event Management (SIEM) with 18 reviews. IBM Security QRadar is rated 8.0, while Sumo Logic Security is rated 8.6. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Sumo Logic Security writes "Used to store and monitor application logs and VPC flow logs". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and Sentinel, whereas Sumo Logic Security is most compared with Wazuh, Rapid7 InsightIDR, Splunk Enterprise Security, VMware Aria Operations for Logs and Securonix Next-Gen SIEM. See our IBM Security QRadar vs. Sumo Logic Security report.
See our list of best Security Information and Event Management (SIEM) vendors, best Log Management vendors, and best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
